Sonder Responder - Western Australia

Sonder.io; Western Australia; On-site; AUD 48,000 - 62,000; Part time

Benefits offered by this job

On-call remuneration

Flexible on-call hours

Job summary

A workplace wellbeing company in Western Australia seeks Sonder Responders to provide immediate in-person support. Ideal candidates will have experience in military or emergency services and possess strong decision-making skills. This is a flexible on-call role centered around community support, with compensation for availability and response activities.

Qualifications

• Recent or current experience in emergency services, military, or security-related work.
• High level of self-awareness and motivation.
• Ability to work a flexible, on-call roster.

Responsibilities

• Provide in-person support to members in need of help.
• Assist in stakeholder engagement for operational outputs.
• Conduct emergency and non-emergency support responses.
• Conduct emergency and non-emergency support responses to support the network in your area.

Skills

Emergency response

Empathy

Decision-making

Stakeholder engagement

Job description

Overview

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best — wherever they are. We are redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals, ensuring members receive immediate care when they need it most. In critical situations, we offer on-the-ground assistance to manage time-sensitive incidents. By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future with tangible bottom-line outcomes.

An Exciting Time to Join Sonder!

Since our founding in 2017, Sonder has grown rapidly, expanding across Australia, New Zealand, and the UK. Backed by leading Australian venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our impact and scale:

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders

We are passionate about using technology and human expertise to drive meaningful change in workplace wellbeing.

About the role

At the heart of our operation is our Response Network of Sonder Responders who provide in-person support to members who need help, when they need it, in coordination with our Support Centre. Serving and former workers from within the identified industries are eligible to apply, as there is flexibility to enjoy a healthy work-life balance with on-call capacity.

Ideally based in, or around:

• Perth

You’ll be a part of the Sonder Responders Network employed in a casual capacity. Sonder Responders work a flexible, 24-hour on-call roster, and this is an exciting opportunity to build and expand the network in Australia from the ground level. Your experience in decision-making, response, empathy, and a drive to help others will be essential to success and satisfaction in this role. You will be free to nominate your hours of availability and will be compensated with remuneration for both on-call availability and incident response.

You will also, when required, assist the Response Network Manager to:

• Conduct stakeholder engagement to support Sonder’s business and operational outputs as directed
• Nurture partnership relations, engagement and training
• Provide input to operational procedures and network management
• Conduct emergency and non-emergency support responses as required to support the network of responders in your area

Who we’re looking for

We’re seeking experienced individuals from the military, law enforcement, mental health sector or emergency services industries who are passionate about providing assistance to people in need. We are looking for someone who is confident in their ability to assess a critical situation and determine, or recommend, the next steps. Empathy is essential.

You will have:

• Recent or current experience in Australia within emergency services, military and/or security-related work and a strong network of contacts in the local area
• High level of self-awareness, motivation, and self-management
• Ability to set priorities, act on key issues and make quick decisions while displaying interpersonal sensitivity
• Ability to work a flexible, on-call roster

Note: All Sonder employees are required to complete a National Police Check and WWCC. If you have recently obtained these clearances, please indicate this in your application.

For any enquiries or to arrange a confidential conversation, please contact [e-mail].