Solutions Consultant - Asia Wide

Traveltechessentialist; Australia; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Paid annual leave

Travel industry perks

Career advancement opportunities

Job summary

A leading travel technology company is seeking a Solutions Consultant to drive client engagement and deliver scalable technology solutions. The ideal candidate has over 4 years of experience in solution consulting or client technology roles, strong presentation skills, and a data-driven mindset. Responsibilities include understanding client needs, designing travel solutions, and supporting sales efforts through effective storytelling. Join a dynamic team that's transforming the world of business travel with innovative technology.

Qualifications

• 4+ years of experience in solution consulting or client technology roles.
• Strong ability to translate business challenges into technology solutions.
• Proven ability to manage multiple opportunities and priorities.

Responsibilities

• Lead discovery sessions to understand client needs and success metrics.
• Design end-to-end travel solutions that meet client requirements.
• Support sales cycles through effective solution storytelling and presentations.

Skills

Solution consulting

Pre-sales experience

Client technology roles

Executive-level presentation

Problem-solving ability

Strong curiosity

Education

Bachelor’s degree or equivalent

Job description

Solutions Consultant - Asia Wide

Job no: 530004

Brand: Product and Technology

Work type: Full time

Location: Tokyo, Japan, Singapore, Kuala Lumpur, Malaysia, Hong Kong, Shanghai, China

Categories: Digital and Technology, Commercial

Solutions Consultant | Where Strategy Meets Travel Technology.

Are you equal parts strategist, technologist, and storyteller? Do you thrive at the intersection of sales, product, and client success?

At FCM, we combine cutting‑edge technology with a people‑centric mindset to transform our clients' travel programmes. Globally & locally connected, fun & energetic, flexible, and a little unconventional; that's our FCM way!

About the Opportunity

As a Solutions Consultant, you will position FCM as the business travel partner of choice by translating client business needs into scalable technology and service solutions.

You’ll act as the strategic bridge between Sales, Product, Implementation, and Support — guiding clients from discovery through solution design, value articulation, and successful adoption.

Your stakeholders will span corporate travel managers, procurement leaders, finance and technology teams, external consultants, and executive sponsors. This is a highly visible, high‑impact role where your ability to shape strategy and tell compelling solution stories directly influences growth across Asia.

What You Will Do

• Lead discovery sessions to understand client operating models, policy requirements, technology landscape, and success metrics
• Design end‑to‑end travel solutions combining FCM’s platform, content, data, servicing, and integrations
• Translate complex requirements into clear solution architecture and measurable business outcomes
• Support sales cycles through compelling solution storytelling, workshops, and executive presentations
• Articulate FCM’s differentiators across technology, service, data, and regional capabilities
• Partner with proposal teams to deliver high‑quality technical and solution responses for RFP/I/Q submissions
• Develop tailored solution narratives, playbooks, and enablement materials
• Deliver client workshops, adoption sessions, and internal training aligned with roadmap milestones and go‑to‑market priorities
• Act as subject matter expert for FCM technology and solution strategy
• Collaborate closely with Product, Implementation, Deployment, and Support teams to ensure solution feasibility and continuity
• Provide structured feedback to Product on market needs, capability gaps, and innovation opportunities
• Contribute to demo environment strategy and reusable solution assets
• Support key client solution reviews post‑implementation and identify optimisation opportunities
• Drive best practices for scalable solution delivery across Asia markets

Who We're Looking For

• 4+ years’ experience in solution consulting, pre‑sales, implementation, or client technology roles (travel, SaaS, platform, or IT preferred)
• Strong ability to translate business challenges into technology and process solutions
• Executive‑level presentation, facilitation, and storytelling skills
• Experience engaging diverse stakeholders across commercial, operational, and technical functions
• Data‑driven mindset with focus on measurable outcomes
• Excellent problem‑solving ability and structured thinking
• Proven ability to manage multiple opportunities and priorities
• Strong curiosity, ownership mindset, and growth ambition
• Willingness to travel as required
• Bachelor’s degree or equivalent experience
• Travel industry experience? Great! (But if not, no worries — we can teach that!)

Our FCM Difference

We are fiercely proud of our company culture. Our employees are difference makers and here, you will find:

• We are an inclusive bunch and encourage you to come as you are. Enjoy the freedom to be brilliantly yourself
• Work life Balance: We believe in “No Leave = No Life” so have your own travel adventures with paid annual leave and access travel industry perks
• Celebrate wins at legendary Buzz Nights and our top performers attend our mind blowing annual Global Gathering event
• Brightness of Future - Advance your career locally or globally

At FCM, we’re unconventional, always flexible, and globally connected. Come as you are, dream outrageously big, and help us transform the world of business travel.

Your next big win starts here. Apply now!

#LI-KM1#FCMAS#LI-Onsite

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