Solutions Architect

Whizdom

City of Melbourne

On-site

AUD 150,000 - 210,000

Full time

2 days ago

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Job summary

Whizdom is seeking an experienced OpenText Solution Architect to lead the design, development, and optimization of enterprise content management solutions. You will architect scalable platforms including xECM, Content Server, Archive Center, OTDS, and related tools, while driving integration with business systems.

You will guide business stakeholders and technical teams through full project lifecycles, delivering secure, high-performance solutions and establishing standards for governance,

Qualifications

10+ years of experience architecting and delivering enterprise-scale OpenText ECM solutions.
Deep hands-on knowledge of OpenText Content Server architecture and related components.
Proven ability to lead solution design workshops, architecture reviews, and platform governance.

Responsibilities

Design and implement enterprise-scale OpenText ECM solutions including xECM and Content Server.
Develop and maintain custom solutions using OScript, WebReports, LiveReports, SDKs, and REST APIs.
Lead integration efforts between OpenText platforms and external applications (e.g., Guidewire, SAP, Salesforce).
Provide technical leadership across solution design, deployment, and support.
Establish governance, security, and best-practice standards across the OpenText ecosystem.

Skills

Solution architecture leadership

Technical governance

Stakeholder collaboration

Tools

xECM

Content Server

Archive Center

OTDS

Content Aviator

Smart View

WebReports

LiveReports

OScript

REST APIs

CWS

SDK development

Workflow

Guidewire integration

Job description

We are seeking an experienced OpenText Solution Architect to lead the design, development, and optimisation of enterprise content management solutions across complex business environments. This role will be responsible for architecting and delivering scalable OpenText platforms, including xECM, Content Server, Archive Center, OTDS, Content Aviator, Smart View, WebReports, and Workflow solutions, while driving integration initiatives across enterprise applications and business systems.

Working closely with business stakeholders, technical teams, and solution owners, you will provide technical leadership throughout the full project lifecycle, from solution design and architecture through to implementation, optimisation, and ongoing support. The role requires deep expertise in OpenText development technologies including OScript, REST APIs, CWS, SDK development, and enterprise integration patterns.

Key Responsibilities

Design and implement enterprise-scale OpenText ECM solutions using xECM, Content Server, Archive Center, and OTDS.
Develop and maintain custom solutions using OScript, WebReports, LiveReports, SDKs, CWS, and REST APIs.
Lead architecture design, system performance optimisation, and capacity planning activities.
Deliver enterprise integrations between OpenText platforms and external applications including Guidewire ClaimCenter and PolicyCenter.
Provide technical leadership across solution design, development, deployment, and support.
Establish governance, security, and best practice standards across the OpenText ecosystem.
Collaborate with stakeholders to translate business requirements into scalable technical solutions.
Support Agile delivery teams through planning, estimation, and technical oversight.
Troubleshoot complex technical issues and drive continuous platform improvement initiatives.

The Successful Candidate

10+ years of experience architecting and delivering enterprise-scale OpenText ECM solutions with deep expertise in xECM, Content Server, Archive Center, OTDS, and business-critical integrations.
Own end-to-end solution architecture, technical governance, delivery leadership, platform roadmap, and solution assurance across development, testing, deployment, and production support.
Deep hands‑on knowledge of OpenText Content Server architecture including Object Model, Nodes, Categories, RM Classification, Workspaces, Security, Search, Indexing, and Metadata Frameworks.
Strong development expertise in WebReports, LiveReports, OScript customisations, REST API development, Content Web Services (CWS), SDK integrations, Workflow scripting, Event Scripts, and Smart View extensions.
Design and implement xECM integration patterns with Guidewire ClaimCenter, Guidewire PolicyCenter, SAP, Salesforce, SharePoint, and enterprise insurance applications.
Design enterprise API architecture including authentication, authorization, document lifecycle management, metadata synchronization, and real‑time content integration.
Lead solution design workshops, architecture reviews, HLD/LLD creation, non‑functional requirement analysis, security reviews, and platform governance.
Strong experience in Content Server database schema, SQL optimisation, indexing analysis, search performance tuning, storage analysis, and large‑volume repository management.
Design scalable Archive Center solutions including storage architecture, retention models, archival policies, capacity forecasting, and long‑term repository growth planning.
Lead architecture upliftment initiatives covering cloud readiness, technical debt reduction, modernisation strategies, observability, monitoring, and operational excellence.
Perform capacity planning, infrastructure sizing, performance engineering, workload modelling, failover design, DR architecture, and high‑availability solution assessments.
Design RPA and AI‑powered document automation solutions leveraging ECM workflows, document classification, metadata enrichment, and business process automation.
Drive Agile delivery practices with DevOps, CI/CD, release management, sprint planning, technical estimation, and cross‑functional delivery teams.
Insurance domain expertise across Claims, Policy, Customer, Broker, Regulatory, and Records Management processes with proven Guidewire integration experience.
Ability to provide technical leadership, mentor development teams, define development standards, conduct code reviews, and act as the technical authority for enterprise OpenText platforms.