Solutions Architect

Vercel; Australia; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation package

Flexible Time Off

Mentorship and learning opportunities

Budget for home office setup

Job summary

A leading cloud infrastructure provider in Australia is seeking a Solution Architect to support enterprise customers. This role involves both pre-sales and post-sales responsibilities, including technical discovery, architecture design, and customer engagement. The ideal candidate will possess strong web performance knowledge, cloud platform familiarity, and the ability to guide architectural decisions. This position offers competitive compensation and a flexible work environment.

Qualifications

• Significant experience in a customer-facing technical role.
• Understanding of web performance, security fundamentals, and AI applications.
• Ability to discuss business outcomes and implementation details.

Responsibilities

• Lead technical discovery and shape solution strategy.
• Design target architectures for web applications and AI workflows.
• Deliver tailored demos and technical presentations.

Skills

Customer-facing technical skills

Web performance understanding

Cloud platform familiarity (AWS, Azure, GCP)

AI/LLM powered applications knowledge

Collaboration and communication skills

Job description

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

About the Role:

As a Solution Architect in the Field Engineering team, you will span both technical pre‑sales and post‑sales, serving as a trusted advisor to our enterprise customers throughout their lifecycle. In pre‑sales, you will qualify technical fit, design future‑state architectures, run evaluations, and demonstrate how Vercel unlocks measurable business outcomes. Post‑sales, you will act as a technical quarterback, helping customers successfully adopt and standardize on Vercel by aligning the right resources at the right time. You will guide architecture and implementation decisions, identify when to engage Professional Services or Developer Success, and work across Product and Engineering to unblock customers and drive long‑term success for critical AI and Web workloads.

What You Will Do

• Partner with Sales to lead technical discovery, qualify customer use cases, and shape solution strategy for key opportunities.
• Design target architectures for modern Agentic workflows, and AI and web applications on Vercel, including frontends, APIs, data and edge services, and integrations with headless and composable ecosystems (CMS, commerce, payments, media, analytics).
• Create and deliver tailored demos, technical presentations, and workshops that clearly articulate Vercel’s value and differentiate our platform.
• Own and run proofs of concept and pilots end‑to‑end: define success criteria, guide implementation, remove technical blockers, and ensure executive‑level outcomes are documented.
• Act as lead architect post‑sale for strategic accounts, guiding onboarding, reference implementations, migration patterns, and best practices for building and operating on Vercel.
• Proactively engage with customers on performance, reliability, and cost optimization, using metrics like Core Web Vitals, Lighthouse, and observability data to drive continuous improvement.
• Collaborate with other members of the Field Engineering Team to standardise playbooks, reusable assets, and patterns that scale across customers and regions.
• Respond to and coordinate security, compliance, and architecture reviews, partnering with internal specialists on areas like data protection and regulatory requirements.
• Capture recurring themes, patterns, and gaps from the field and feed them back into Product and Engineering roadmaps as the technical Voice of the Customer.
• Contribute to internal enablement and external content (reference architectures, example repos, talks, and blog posts) that help developers be successful on Vercel.
• Some travel elements are expected relating to industry events, customer on‑sites.

About You

• You have significant experience in a customer‑facing technical role (solutions architect, sales engineer, platform architect, Agency Software Engineer) working with modern web or cloud platforms.
• You understand web performance, caching, networking, and security fundamentals, ideally AI/LLM powered applications and Agentic workflows and can translate them into practical guidance for enterprise architectures.
• You are equally comfortable discussing business outcomes with executives and implementation details with developers, switching context quickly while maintaining credibility.
• You have a track record of owning complex technical projects, juggling multiple stakeholders, and delivering on time in fast‑moving environments.
• You thrive in collaborative field teams, enjoy mentoring others, and value clear, concise communication and documentation.
• You are familiar with cloud platforms (such as AWS, Azure, or GCP) and how SaaS and edge platforms integrate into broader enterprise architectures.
• You have empathy for developers and a passion for great developer experience, and you enjoy helping teams build accurate mental models of how platforms work.
• Bonus if you have experience of building AI powered applications, or Agentic workloads, ideally leveraging tooling such as the AI SDK.

Bonus If You

• Have production experience deploying and operating Next.js or other modern frontend frameworks on Vercel or similar platforms.
• Have worked with organisations standardising on composable architectures (headless CMS, commerce, search, analytics, and identity providers).
• Hold cloud or architecture certifications (for example, Cloud Solutions Architect certifications) or have led large‑scale migrations to cloud‑native platforms.
• Are familiar with security and privacy standards such as SOC 2, PCI DSS, or HIPAA and have participated in customer security reviews.
• Competitive compensation package, including equity.
• Learn and Grow – we provide mentorship and send you to events that help you build your network and skills.
• Flexible Time Off.
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

U.S. Standard Demographic Questions

At Vercel, we value belonging and believe in fostering an environment where a diversity of perspectives can thrive. As part of this commitment, we invite you to voluntarily provide demographic information. Your responses will be used (in aggregate only) to help us better understand the diversity of our applicants and identify areas of improvement in our recruitment and hiring process. Your responses, or decision not to respond, will be kept confidential and will only be used in aggregate form for diversity and inclusion efforts. This information will not be associated with your specific application and will not be disclosed to the hiring team or used in the hiring decision in any way. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Asking the below questions help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.