Solution Architect

Western Health; City of Melbourne; On-site; AUD 100,000 - 130,000; Full time

Job summary

A major healthcare provider in Melbourne seeks an experienced consulting professional in healthcare technology. The role requires extensive consulting experience, particularly with the Cerner product suite, effective communication skills, and a tertiary degree in IT or a related field. You will be responsible for offering expert advice, creating project documentation, and optimizing clinical applications to enhance patient care. The position includes competitive salary packages and opportunities for professional growth.

Benefits

Competitive salary packages

Health and wellbeing programs

Scholarships for continuous learning

Qualifications

• Extensive consulting experience across various organizations.
• Strong ability to communicate effectively with diverse stakeholders.
• Experience in project management and implementations.

Responsibilities

• Provide expert advice on implementation and maintenance of clinical applications.
• Create project documentation and provide in-depth analysis for project delivery.
• Optimize EMR and clinical applications to support the Digital Technology Strategy.

Skills

Consulting experience

Communication with stakeholders

Flexibility to travel

Knowledge of Cerner Applications

Project management

Education

Tertiary degree in Information Technology or related fields

Tools

Cerner product suite

Job description

About the role

The Digital Health Team are seeking an experienced consulting professional who has an understanding of solutions, industry best practices, various business processes, and technology designs within a healthcare provider environment. Functions independently to provide quality work products to an engagement, performs varied and complex duties and tasks that need independent judgment, in order to implement healthcare products and technology to meet customer needs. As the successful candidate you will apply healthcare provider methodology, company procedures, and leading practices.

The ideal candidate for this position will have extensive experience relevant to this position, including extensive consulting experience across a wide variety of organisations. Undergraduate degree or equivalent experience is required and direct product and technical expertise relevant to the scope of practice. The ideal candidate will have a strong ability to communicate effectively with a range of stakeholders with a range of technical abilities, the ability to build rapport with team members and clients and flexibility to travel between sites as needed. Consulting experience with the Cerner product suite or another large EMR vendor is an essential requirement.

Key responsibilities

As the successful applicant, you will offer expert advice on the implementation, use and maintenance of key clinical solutions and applications. You will be involved in the creation of high-quality architecture and project documentation, including business cases, decision papers and provide in-depth analysis of project timelines, scope, risks and resource requirements to ensure successful project delivery. You will work with staff at all levels, from Digital Health team members, frontline clinicians to the senior leadership team to optimise the end-to-end design of the EMR and other clinical applications to support Western Health's Digital Technology Strategy and Best Care.

About you

To be successful in the role, you will:

• Have a tertiary degree and/or professional qualifications in Information Technology, Computer Science, Health Informatics or related fields.
• Be able to show demonstrated extensive knowledge and experience in design, build configuration and troubleshooting Cerner Applications including the challenges of the concurrent implementation of multiple Cerner modules and a good understanding of supporting technologies.
• Have sound knowledge of and experience within project management and implementations.
• Show demonstrated awareness of HL7 and/or FHIR concepts, and knowledge of general healthcare application builds.
• Show demonstrated knowledge and understanding of server, network, security and database architecture.
• Demonstrate prior experience in assessing requests from business units, and formulating solution designs preferentially leveraging existing EMR technology stack functionalities.
• Have demonstrated consulting experience across a wide variety of healthcare organisations.

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

Compensation and benefits

• Competitive salary packages aligned with market standards.
• Health and wellbeing programs, including flexible work arrangements.
• Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

• Access the Western Health Learning Academy (WHA) for personalised learning pathways.
• Professional growth programs, including postgraduate studies and clinical education.
• Mentorship and career support.

Community impact and inclusion

• Make a meaningful difference in patients’ lives through compassionate care.
• Join a workforce that champions diversity and inclusion.
• Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

• Thrive in a collaborative, compassionate and innovative team environment.
• Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you’re passionate about Best Care, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the Employee Login via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 16 October 2025.

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.