Software Engineer, Splunk - Product Sizing and Packaging - Australia

115 Cisco Systems Australia Pty Limited; North Sydney Council; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Impactful Work

Growth & Development

Collaborative Culture

Innovative Technology

Work-Life Balance

Job summary

Cisco Australia is seeking a Software Engineer for the PSP team to size infrastructures and deliver customer-focused applications and services. You will collaborate with product owners and designers to build backend APIs and tools that convert subscription data into deployment inputs and infrastructure recommendations.

You will also participate in on-call rotations to address customer incidents outside business hours, ensuring minimal downtime and reliable service.

Qualifications

• Bachelor's degree + 2 years of related experience OR Master's degree with minimal related experience
• Basic knowledge of backend technologies, such as Go and Python, or related ecosystems; exposure via coursework or internship
• Ability to collaborate with multi-functional teams and convey complex ideas clearly

Responsibilities

• Create and oversee development of features and APIs delivering value to customers
• Build backend systems translating subscription details into deployment inputs
• Contribute to simplifying complex tasks and improving team workflows
• Participate in on-call rotation to resolve critical incidents and support customers

Skills

Backend development

Go

Python

Communication

Education

Bachelor's degree in related field

Master's degree in related field

Job description

Role Summary

This role is for a Software Engineer on the Product Sizing and Packaging (PSP) team, which is responsible for sizing individual infrastructures (the architectures) to optimally meet our Splunk Enterprise Cloud (EC) customers’ workload requirements. Splunk is looking for an enthusiastic and innovative engineer to work closely with product owners and designers to build and support a suite of internal/external customer-facing Splunk applications/services to collect, analyze, visualize, and deliver an architecture to meet customer needs. You will also participate in an on-call rotation to handle customer blocking issues and critical incidents outside regular business hours to ensure timely resolution of issues to minimize downtime and impact on customers.

What you’ll get to do:

• Create and oversee the development of features and APIs that provide new value to customers
• Build backend systems that turn customer subscription details into accurate cloud infrastructure recommendations and automated deployment inputs
• Simplify complex tasks into manageable steps for both yourself and your team to accomplish
• Explore opportunities to enhance our team's workflow by refining current tools and processes to boost productivity and efficiency
• Engage with the team in open design discussions and code reviews to foster collaboration
• Assist with critical issues and customer sessions, including on-call rotation, to understand needs and challenges

What we offer you:

• Impactful Work – Contribute to meaningful projects that directly enhance customer experiences and drive business success
• Growth & Development – Access opportunities for professional growth, including mentorship, training programs, and career advancement
• Collaborative Culture – Join a supportive team that values open communication, knowledge sharing, and innovation
• Innovative Technology – Work with modern tools, frameworks, and best practices to solve challenging problems and build innovative solutions
• Work-Life Balance – Benefit from a flexible and inclusive work environment that supports your well-being and productivity

Requirements:

• Bachelors + 2 years of related experience OR Masters + 0 years of related experience
• Requires basic knowledge of theories, principles, and concepts of backend technologies, such as Go, Python, or associated ecosystems; have exposure to current technologies through coursework or internship
• Ability to collaborate with multi-functional teams and communicate complex ideas clearly

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, we are Cisco, and our power starts with you. Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.