Software Engineer Ii - Ai Connectors & Integrations

Mitti By Safetyculture; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Equity with growth potential

Flexible working arrangements

On-site gym

Job summary

Mitti by SafetyCulture in Sydney, NSW, is seeking a Software Engineer II to help build AI connectors and integrations that move data across our platform. You'll work in Foundations engineering, shaping MCP-based data flows and enterprise-grade authentication.

The role emphasizes ownership from design to delivery, collaboration with billing and pricing, and delivering scalable, secure integrations for large customers.

Qualifications

• Solid experience in a strongly-typed backend language (Go) with frontend/infrastructure exposure.
• Experience building third-party integrations and ETL pipelines.
• Experience using AI tools in development workflows.

Responsibilities

• Help design and build MCP-based data connectors and platform-level AI agent capabilities.
• Contribute to the foundational platform for authentication, authorization, and rate limiting as integrations scale.
• Support and evolve existing integrations, webhooks, and the public API.
• Collaborate with billing engineers on enterprise-grade integrations and usage-based pricing tiers.
• Own features end-to-end from inception to delivery with stakeholders, product, and design.

Job description

Software Engineer II - AI Connectors & Integrations Mitti by SafetyCulture Sydney, NSW, AU

Job Description

Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.

Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.

Big tech impact, without the big tech ick.

The Role

You'll join a team in our Foundations engineering group, working alongside engineers responsible for the architecture and implementation of integrations that move data into and out of the Mitti platform. The team sits under a manager who also oversees billing and pricing work, since much of what we build supports our enterprise and higher-tier pricing packages.

Over the next 12 months, the team expects to spend more time on AI Connectors (currently working with Model Context Protocol (MCP) servers), which let Mitti's AI assistant interact with external systems, alongside work on the underlying authentication and authorization platform that supports our integrations.

As an engineering team, we also maintain, operate and improve existing integrations that including 3rd-party HR systems, automations on Workato, and the Mitti public API and webhook stack for external developers.

What You'll Work On

• Help design and build an ecosystem for MCP-based and other data connectors that extend our platform-level AI agentic capabilities into third-party and internal systems.
• Contribute to the shared foundational platform that supports our integrations as they scale (we're always thinking about things like authentication, permissions, rate limiting) .
• Support and evolve our existing integrations, automations, webhooks, and public API.
• Work with billing engineers and stakeholders on integrations that target enterprise-grade tiers, including usage-based billing and tiered rate limits.
• Build with enterprise-grade fundamentals in mind, since our larger customers run complex environments and expect standards like single sign-on (SSO), System for Cross-domain Identity Management (SCIM), and solid data governance.
• Take ownership of features from inception to delivery, working directly with stakeholders, product, and design.
• Participate in code review, testing, and improving how the team works.
• Keep user experience in mind, even in platform-facing work.

About You

We're less focused on specific technologies and more on how you think and operate. That said, a few things will help:

Must-haves

• Solid experience in a strongly-typed backend language – Go is our primary stack, though we care more about strong fundamentals than specific Go experience. Comfort working in frontend and infrastructure when needed, with a backend focus overall.
• Strong design patterns and distributed systems thinking – able to consider design trade-offs and business constraints with the team, and comfortable proposing a better approach rather than just working through assigned tickets.
• Practical experience building third-party integrations of meaningful complexity, whether at work or in personal projects – for example, webhook handling, working with external APIs, or sync and Extract-Transform-Load (ETL) pipelines.
• Thrives working with ambiguity, including some genuinely open-ended areas where you'll help define the direction rather than follow an existing one.
• Experience using AI tools as part of your regular development workflow, and an interest in helping the team improve how it uses AI.

Great to have

• An understanding of authentication and authorization patterns – API key management at minimum, OAuth is great, and any exposure to SSO, Security Assertion Markup Language (SAML), or SCIM is a plus.
• Direct experience with one or more enterprise business systems and orchestrators - we use SSO/SCIM, Temporal, Workato, Salesforce, Zuora, and OpenMeter, but we'd equally value hands-on experience with comparable systems in workflow orchestration, iPaaS/automation platforms, CRM, or billing platforms.
• Curiosity about business growth and commercial constraints – you don't need a commerce background, but interest in how pricing, packaging, and go-to-market motions (product-led vs. sales-led growth) shape engineering decisions will go a long way here.
• Experience leading a feature end-to-end, including stakeholder interactions and keeping delivery on track.
• Participation in guilds, working groups, or similar communities of practice.
• Familiarity with relational data stores (PostgreSQL or similar) and an understanding of distributed systems and datastore design principles.

Team dynamics

• The current team is backend-leaning, but people pick up frontend and infrastructure work as needed.
• We use AI tools across the software development lifecycle, and we're open to new ideas on how we use them.
• We work closely with the Billing team and often collaborate on pricing and packaging-related work.

A note on level

This is an Software Engineering II role, but we're open to someone earlier in their growth curve who's showing strong signals toward senior — self-directed, comfortable with ambiguity, and willing to work in areas they haven't touched before.

More than a job

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements
• Access to professional and personal training and development opportunities
• Hackathons, Workshops, Lunch & Learns
• In-house Culinary Crew serving up daily breakfast, lunch and snacks
• Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
• Wellbeing initiatives such as EAP services and generous parental leave policy
• Quarterly celebrations and team events
• On-site gym, table tennis, board games, books library, and pet-friendly offices

We're committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we've built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .

You can find out more about life at Mitti via Youtube , Twitter , Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes.