Software Engineer (AI Tooling & Enablement)

Software Engineer (AI Tooling & Enablement) - Greenhouse; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary

Talent development

Job summary

hipages is building a shared platform to empower engineers, product managers, designers and AI agents across teams. You’ll develop harnesses, plugins, MCP integrations, and AI-enabled CLIs, ensuring robust, observable features.

You’ll help enhance the SDLC tooling, CI/CD, and automation, delivering high-quality code and scalable infrastructure on AWS/Kubernetes. Join a high-impact team focused on DX and AX in a hybrid environment.

Qualifications

• 3+ years of professional software development experience.
• Experience with TypeScript/JavaScript and/or Python.
• Experience building APIs and tooling for engineers.

Responsibilities

• Design, develop, ship, and maintain harness and platform features: plugins, skills, MCP integrations, internal AI-enabled CLIs.
• Improve development experience with better tooling, higher test coverage and cleaner code and data structures.
• Wire up agent tooling: tool-use, scoped permissions, error handling and automated verification via Playwright and Maestro.
• Troubleshoot complex AI tooling issues across platform and product.
• Work with version control and CI/CD, deploy on AWS/Kubernetes with Terraform.
• Validate AI outputs for correctness and share useful AI use cases with peers.

Skills

LLM tooling

Agentic coding

TypeScript

Python

Docker

Kubernetes

AWS

CI/CD

Testing

Git

Tools

Claude Code

Cursor

Copilot

Playwright

Maestro

Terraform

Job description

Hi! We're hipages, an ASX-listed tech company and Australia's #1 digital platform connecting households with trusted home improvement businesses. We're on a mission to transform the home improvement industry to build better lives for everyone.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose. We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women. At hipages, you'll find real impact, career growth and a workplace where everyone belongs.

About the role:

We're building the shared platform that makes every hipages engineer, product manager and designer and every AI agent working on their behalf, faster, safer and more effective. We own the hipages agentic harness and software factory: the shared kernel (identity, audit logging, shared memory/context, a plugin/skill registry, org-wide safety limits and a behavioural baseline), cloud agents plus the encouraged per-team "forks" (bundled MCP servers, skills, prompts and UX surfaces).

You’ll go beyond code generation to improve one or many parts of the whole software development lifecycle (SDLC), building AI workflows that are contextually aware of our codebase and conventions, integrated into how engineers already work, and continuously improving. This is platform-engineering-shaped work: you’ll build new platforms, treat fellow engineers, product managers and designers as your customers, and care equally about developer experience (DX) and agent experience (AX).

This is one of the highest leverage pieces of work in the organisation, and will shape how hipages continues to build awesome software that households, home services businesses and our internal teams love to use.

Why join our Engineering team?

• Hybrid working model
• Competitive salary, benefits, and everyday discounts
• In-house Talent Development team to prioritise personal and career growth
• Cross-functional collaboration
• Hands‑on learning opportunities and workshops for continuous upskilling

How you will add value:

• Design, develop, ship, and maintain harness and platform features: plugins, skills, MCP integrations, internal AI-enabled CLIs, and scaffolding, with guidance from more experienced engineers, ensuring everything you build is robust, tested, and observable.
• Help improve hipages’ development experience across the SDLC, through better tooling, higher test coverage and cleaner code and data structures.
• Wire up agent tooling: tool-use, scoped permissions, error handling and automated verification via Playwright and Maestro and instrument behaviour in Honeycomb.
• Troubleshoot complex AI tooling issues across both platform and product.
• Work with version control and CI/CD, safely rolling changes forward and back, and contribute to production infrastructure on AWS/Kubernetes with Terraform.
• Validate AI outputs for correctness and appropriateness before adoption, and share useful AI use cases and learnings with your peers.

About you:

• Hands-on use of agentic coding tools (Claude Code, Cursor, Copilot or similar), with eagerness to go deep on LLMs, AI agents, MCP and prompt engineering
• Building MCP servers, agent skills, or other agentic integrations
• Writing automated evals and tests (unit, integration and/or end-to-end)
• Containerisation (Docker) and familiar with running workloads on Kubernetes
• CI/CD principles and practices, and confident with git-style version control (branching, reviews, rolling changes forward and back safely)
• 3+ years of professional software development experience, writing clean, tested, maintainable code
• Background in one or more modern languages, such as TypeScript/JavaScript and/or Python preferred (but we’re pretty flexible)
• Experience building and integrating APIs, and a good understanding of what makes tooling pleasant for other engineers to consume
• Experience working in an AWS (or comparable cloud) environment and using its core services

Life at hipages:

We’re more than just a workplace. We’re a place where y