Senior Product Manager

Software Engineer (AI Tooling & Enablement) - Greenhouse; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid model

Competitive salary

Talent development

Cross-functional teams

Upskilling workshops

Job summary

hipages is seeking a Senior Product Manager to own the commercial engine of our marketplace. You’ll shape pricing, packaging and upgrade experiences to grow MRR, with a long-term, repeatable value-capture engine built for FY27 and beyond.

You’ll lead cross-functional initiatives, embed AI into workflows, and drive experiments with clear significance while collaborating across hybrid teams for sustained outcomes.

Qualifications

• 5+ years in Product Management with cross-functional shipping experience in marketplaces or monetisation contexts.
• Ownership of pricing, packaging, or subscription products with revenue/MRR impact.
• Strong experimentation track record with real-money results and ability to explain significance.
• Fluency with data tooling to answer product questions without a queue.

Responsibilities

• Own the upgrade and add-on experience end-to-end, growing MRR against the FY27 target.
• Own subscription pricing and the shape of the packages—what's in each tier, what it costs, and how tradies move between them.
• Validate the highest-impact pricing and packaging opportunities, starting with rookies and entry-level packages, and launch the first initiative.
• Build the repeatable engine for finding, testing and scaling the next source of customer value.
• Run a disciplined experimentation practice with clear hypotheses and sound methodology trusted by the business.
• Build with AI as the default, embedding it into your workflow and cost-awareness from the start.

Skills

Product Management

Pricing & Packaging

Experimentation

Data Analysis

Monetisation

Tools

Databricks

Job description

Hi! We're hipages, an ASX-listed tech company and Australia's #1 digital platform connecting households with trusted home improvement businesses. We're on a mission to transform the home improvement industry to build better lives for everyone.

With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose. We're proud to be a certified Great Place to Work and WORK180's #1 Employer for Women . At hipages, you'll find real impact, career growth and a workplace where everyone belongs.

About the role

You’ll own the commercial engine of hipages' marketplace. Shaping what tradies pay and the value they feel they get for it. Lead the pricing, packaging and upgrade experiences that grow MRR, with results read at the SLT level and real scope to build a repeatable value-capture engine for FY27 and beyond.

Why join our Product team?

• Hybrid working model
• Competitive salary, benefits, and everyday discounts
• In-house Talent Development team to prioritise personal and career growth
• Cross-functional collaboration
• Hands-on learning opportunities and workshops for continuous upskilling

How you will add value

• Own the upgrade and add-on experience end-to-end, growing MRR against the FY27 target.
• Own subscription pricing and the shape of the packages - what's in each tier, what it costs, and how tradies move between them.
• Validate the highest-impact pricing and packaging opportunities, starting with rookies and entry-level packages, and launch and prove the first initiative.
• Build the repeatable engine for finding, testing and scaling the next source of customer value, rather than chasing a one-off win.
• Run a disciplined experimentation practice - clear hypotheses, sound methodology, and honest reads of significance that the whole business can trust.
• Build with AI as the default, embedding it into your own workflow and into the team's evaluation and cost-awareness from the start.

About you

• 5+ years in Product Management, including cross-functional teams shipping production software in a marketplace, B2C, or commercial or monetisation context.
• Demonstrated ownership of pricing, packaging, or subscription products, with results measured in revenue, MRR, or value per customer.
• Strong experimentation track record - you've designed and run A/B tests where the methodology mattered and the money was real, and you can explain your significance calls.
• Fluency with data tooling (Databricks or equivalent) is sufficient to answer your own product questions without a queue.
• Strong commercial and analytical acumen, and clear thinking under ambiguity.

Life at hipages

We're more than just a workplace. We're a place where you can be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive, supportive culture helps people thrive.

You'll use the best tools and tech, with real impact on our products and customers. We invest in your development and lead with coaching, not micromanagement - it's why 85% of our team say their leader is great.

And there's more:

• Diverse, collaborative teams that love solving problems
• Agile squads, hackathons, off-sites and roadshows<