Social Worker

Sunrise Way; Toowoomba Regional; On-site; AUD 75,000 - 95,000; Full time

Job summary

Sunrise Way in Australia provides therapeutic residential rehabilitation programs. As a Social Worker you will collaborate with residents and a multidisciplinary team to support individuals through their rehabilitation journey, undertaking case management, psychosocial assessments, and NDIS applications.

You will develop individualised case plans, address factors contributing to substance use, build community connections, and support sustainable recovery beyond residential care.

Qualifications

• Tertiary qualification in social work or related field.
• Experience in social work, case management, or psychosocial support.
• Understanding of alcohol and other drug dependence, mental health, trauma.
• Knowledge of person-centred, strengths-based approaches.
• Ability to maintain confidentiality and professional boundaries.

Responsibilities

• Provide person-centred social work assessment, case management, and NDIS applications.
• Develop, implement and review individualised case plans for recovery and reintegration.
• Support residents to address social, emotional, psychological and environmental factors.
• Apply trauma-informed, strengths-based, recovery-oriented approaches.
• Assist residents to develop emotional regulation, coping strategies and routines.
• Support residents to rebuild family relationships and social connections.
• Facilitate access to external services and community supports.
• Collaborate with counsellors, health professionals and other stakeholders.
• Support residents to engage with peer-support networks and recovery resources.
• Contribute to discharge planning and continuing care for sustainable recovery.

Skills

Communication skills

Report writing

Interpersonal skills

Confidentiality & boundaries

Trauma-informed practice

Education

Bachelor's degree in Social Work

Job description

As a Social Worker at Sunrise Way, you will work collaboratively with residents, colleagues, and external service providers to support individuals throughout their rehabilitation journey. You will undertake individual case management, psychosocial assessment, NDIS applications, and therapeutic interventions to help residents address the underlying factors contributing to their substance use, strengthen their resilience, and develop practical strategies for maintaining recovery. A large portion of the role will be supporting residents as they prepare for life beyond residential rehabilitation, helping them establish appropriate community connections, access relevant services, and work towards sustainable independence and long-term recovery. Working within a multidisciplinary team, you will contribute to a therapeutic community that encourages personal responsibility, positive relationships, emotional growth, healthy routines, and meaningful participation in everyday life.

Key responsibilities

• Provide person-centered social work assessment, case management, and NDIS Applications to support residents participating in Sunrise Way's residential rehabilitation programs.
• Develop, implement, monitor, and review individualised case plans that support recovery goals, wellbeing, personal development, and community reintegration.
• Support residents to explore the social, emotional, psychological, family, and environmental factors associated with substance use and recovery.
• Apply trauma-informed, strengths-based, recovery-oriented, and evidence-informed approaches to practice.
• Assist residents to develop emotional regulation, coping strategies, communication skills, healthy routines, personal accountability, and effective problem-solving skills.
• Support residents to rebuild family relationships, strengthen social connections, and develop healthier interpersonal boundaries.
• Facilitate access to appropriate external services, including mental health professionals, medical practitioners, housing services, employment and education providers, financial and legal assistance, and community-based supports.
• Work collaboratively with counsellors, psychologists, support workers, health professionals, and other relevant stakeholders to promote coordinated care.
• Support residents to engage with appropriate peer-support networks, community activities, and ongoing recovery resources.
• Contribute to discharge planning, transition arrangements, and continuing care to support sustainable recovery beyond the residential program.

About you

• A recognised tertiary qualification in social work or related field.
• Relevant experience in social work, case management, psychosocial support, or a related field.
• A demonstrated understanding of alcohol and other drug dependence, mental health, trauma, and the social factors that can affect recovery.
• Knowledge of person-centred, strengths-based, trauma-informed, and recovery-oriented approaches.
• Strong written documentation, report-writing, communication, and interpersonal skills.
• The ability to maintain confidentiality, exercise professional judgement, and work within appropriate ethical and professional boundaries.
• Any mandatory screening clearances, checks, or certifications required for the position.

About us

Sunrise Way provides therapeutic residential rehabilitation programs and continuing care services. We believe that recovery is about more than ceasing substance use. It is about helping people understand themselves, develop healthier coping strategies, rebuild relationships, restore their confidence, and create a meaningful and sustainable life in recovery. Our holistic approach recognises the importance of psychological, emotional, physical, social, and relational wellbeing.