Social Media Manager

7-Eleven; Richmond Shire; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Open Office in Richmond

Remote work flexibility

Volunteer day (paid)

Free 7-Eleven coffee and snacks

Up to 15 weeks parental leave

Social Club & Open Committee

LinkedIn Learning access

Job summary

7-Eleven Australia is seeking a savvy Social Media Manager to grow our organic social presence across Instagram, TikTok and beyond. You will work with the Brand Experience team and in-house content creators to turn strategy into authentic, engaging content.

You’ll bring a strong sense of culture and community, be data-driven, and comfortable partnering with senior stakeholders to shape the brand’s social voice and performance.

Qualifications

• Proven experience running organic social for a brand with engaged audiences.
• Strong sense of culture, community and content that stops the scroll.
• Ability to interpret data to understand audience behavior and improve engagement.
• Experience managing creators, influencers or agency partners.
• Confidence partnering with senior stakeholders and presenting a point of view.
• Builder’s mindset to execute strategy and get hands dirty.

Responsibilities

• Turn our social strategy into an always-on content and channel plan.
• Guide influencer/creator program and agency relationships.
• Reignite community management by actively responding and building connections.
• Collaborate with media to maximize paid support for organic content.
• Own the social calendar, publish, report, and derive insights.
• Track content guardrails and use retrospectives to improve workflows.

Skills

Brand social management

Audience growth

Culture & community

Data analytics

Influencer management

Stakeholder leadership

Hands-on execution

Tools

Social media tools

Job description

Since 2024, 7-Eleven Australia has joined 7-Eleven international to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores. We have big growth plans in Australia and a lot of opportunity for someone who wants to be part of ever growing retailer with a global footprint.

Firstly, what we offer you!

• Vibrant Open Office in Richmond. Work in a dynamic, collaborative space that sparks creativity
• Work Your Way. Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds
• Make a Difference. Take a paid day off each year to volunteer for a cause you’re passionate about
• Fuel Your Day. Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee
• Family comes first. Get up to 15 weeks of paid parental leave for the primary carer and up to 4 weeks for concurrent leave, so you can focus on what matters most
• Stay Social & Connected. Join our Social Club and Open Committee for regular events, celebrations, and fun activities
• Grow Without Limits. Access unlimited LinkedIn Learning courses and invest in your personal and professional development

The role

7-Eleven is more than a convenience store - we’re a brand Australians have grown up with, show up for and talk about. From helping shape how people see 7-Eleven as a destination for Food & Bev, to building demand for the iconic Slurpee, partnering with some of Australia’s leading FMCG brands, and creating reach and engagement around events and partnerships across sport, music and pop culture - our social channels play a powerful role in how the brand shows up in culture every day.

We’re looking for a savvy, culturally-attuned Social Media Manager to help bring that ambition to life across Instagram, TikTok and beyond. You’ll join a growing Brand Experience and Media team, reporting to our Brand Experience Lead, and work hand-in-hand with our in-house content team to turn great strategy into content that people genuinely want to engage with.

What you’ll do

• Turn our social strategy into a clear, always-on content and channel plan.
• Guideour influencer and creator program, including key agency relationships
• Bring community management back to life - responding, engaging and building genuine connection with our audience.
• Partner with our media team to make paid support work harder for organic content.
• Own the social calendar (in partnership with campaign managers), publishing, reporting and insights that shape what we do next.
• Track how well our content principles and platform guardrails are landing, using data and retrospectives to keep improving how we work.

What you’ll bring

• Proven experience running organic social for a brand, with a track record of growing real, engaged audiencesand reach.
• A genuine feel for culture, community and content - you know what makes people stop scrolling.
• Confidently interpret data and analytics to understand audience behaviour, optimise performance, and drive engagement outcomes.
• Experience managing creators, influencers or agency partners.
• Confidence to partner with senior stakeholders and hold a clear point of view.
• A builder’s mindset - equally comfortable following a strategic brief and rolling up your sleeves to deliver it.

If you’re excited by the idea of growing a social function from the inside out, we’d love to hear from you.

At 7-Eleven our people are at the heart of everything we do. We are committed to creating a workplace that fosters inclusion and celebrates diversity. We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a Diversity Council Australia Inclusive Employer 2025-2026 and Gold Accredited with the Australian Workplace Equity Index.

At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at [e-mail].

To find out more about our current opportunities follow us on LinkedIn or view our careers page.