Social Media Manager

7 Eleven; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Open office in Richmond

Remote flexibility

Volunteer day

Free coffee snacks

15 weeks parental leave

Social club

LinkedIn Learning

Job summary

7-Eleven Australia is seeking a savvy Social Media Manager to scale our brand presence across Instagram, TikTok and beyond. You’ll join a growing Brand Experience and Media team and work closely with our in-house content crew to translate strategy into engaging content that resonates with audiences.

Reporting to the Brand Experience Lead, you’ll turn insights into action, own the content calendar, and partner with creators and agencies to amplify reach while keeping true to our culture and

Qualifications

• Proven experience running organic social for a brand.
• Ability to interpret data and analytics to improve engagement.
• Experience managing creators, influencers or agency partners.
• Comfort partnering with senior stakeholders and owning point of view.

Responsibilities

• Turn our social strategy into a clear, always-on content and channel plan.
• Guide our influencer and creator program, including agency relationships.
• Bring community management to life—responding, engaging, and connecting with the audience.
• Partner with the media team to make paid support work harder for organic content.
• Own the social calendar with campaign managers, publish, report, and provide insights.
• Track how content principles and guardrails land, using data to improve workflows.

Skills

Brand social management

Culture & community

Data interpretation

Creator/influencer management

Stakeholder collaboration

Proactive ideation

Job description

Since 2024, 7-Eleven Australia has joined 7-Eleven international to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores. We have big growth plans in Australia and a lot of opportunity for someone who wants to be part of ever growing retailer with a global footprint.

Firstly, what we offer you!

• Vibrant Open Office in Richmond.Work in a dynamic, collaborative space that sparks creativity
• Work Your Way.Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds
• Make a Difference.Take a paid day off each year to volunteer for a cause you’re passionate about
• Fuel Your Day.Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee
• Family comes first. Get up to 15 weeks of paid parental leave for the primary carer and up to 4 weeks for concurrent leave, so you can focus on what matters most
• Stay Social & Connected.Join our Social Club and Open Committee for regular events, celebrations, and fun activities
• Grow Without Limits.Access unlimited LinkedIn Learning courses and invest in your personal and professional development

The role

7-Eleven is more than a convenience store - we're a brand Australians have grown up with, show up for and talk about. From helping shape how people see 7-Eleven as a destination for Food & Bev, to building demand for the iconic Slurpee, partnering with some of Australia's leading FMCG brands, and creating reach and engagement around events and partnerships across sport, music and pop culture - our social channels play a powerful role in how the brand shows up in culture every day.

We're looking for a savvy, culturally-attuned Social Media Manager to help bring that ambition to life across Instagram, TikTok and beyond. You'll join a growing Brand Experience and Media team, reporting to our Brand Experience Lead, and work hand-in-hand with our in-house content team to turn great strategy into content that people genuinely want to engage with.

What you'll do

• Turn our social strategy into a clear, always-on content and channel plan.
• Guideour influencer and creator program, including key agency relationships
• Bring community management back to life - responding, engaging and building genuine connection with our audience.
• Partner with our media team to make paid support work harder for organic content.
• Own the social calendar(in partnership with campaignmanagers), publishing, reporting and insights that shape what we do next.
• Track how well our content principles and platform guardrails are landing, using data and retrospectives to keep improving how we work.

What you'll bring

• Proven experience running organic social for a brand, with a track record of growing real, engaged audiencesand reach.
• A genuine feel for culture, community and content - you know what makes people stop scrolling.
• Confidently interpret data and analytics to understand audience behaviour, optimise performance, and drive engagement outcomes.
• Experience managing creators, influencers or agency partners.
• Confidence to partner with senior stakeholders and hold a clear point of view.
• A builder's mindset - equally comfortable following a strategic brief and rolling up your sleeves to deliver it.

If you're excited by the idea of growing a social function from the inside out, we'd love to hear from you.