Social Media and Content Specialist

Chemist Warehouse Group; Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Learning & development

Salary reviews

Hybrid/Work-from-home option

Paid parental leave

Employee discounts

Job summary

Sigma Healthcare in Melbourne is seeking a Social Media & Content Specialist to create engaging content across Instagram, Facebook, TikTok and other channels. You’ll script, film and edit content while supporting organic planning, scheduling and community management.

You will monitor performance and identify opportunities to improve engagement, collaborating with internal teams to deliver on-brand campaigns and supplier initiatives.

Qualifications

• 2+ years’ professional experience in social media marketing.
• Experience scripting, filming, and producing platform-specific content.
• Strong understanding of trends and audience engagement.
• Excellent writing and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Develop creative concepts and scripts for social content.
• Film and edit engaging organic content featuring products and campaigns.
• Attend branded events to capture timely social content.
• Plan, edit and schedule organic content in line with the social media calendar.
• Monitor interactions and respond per brand guidelines.
• Review content performance and engagement data to identify opportunities.
• Collaborate with internal stakeholders to deliver engaging social content.

Skills

Social media content creation

Scripting and editing

Platform knowledge

Strong written communication

Time management

Education

Diploma in Social Media Marketing

Bachelor's in Marketing

Tools

Canva

Premiere Pro

Microsoft Office

Job description

The Influencer and Social Media Team drives the organisation’s online presence by creating engaging content, managing social channels, and developing relationships with influencers to expand reach and strengthen brand visibility. The team monitors trends, responds to audience activity, and analyses performance data to optimise campaigns and ensure consistent, high-quality digital communication that supports organisational objectives.

About the role

As a Social Media & Content Specialist, you’ll create engaging, platform-native content across Instagram, Facebook, TikTok and other emerging social channels. You’ll bring campaigns, products, supplier initiatives and brand stories to life through scripting, filming and editing content, while supporting organic content planning, scheduling and community management. You’ll also monitor content performance and identify opportunities to improve engagement and grow our social channels.

Key responsibilities

• Develop creative concepts and scripts for social media content aligned with brand, campaign and supplier objectives.
• Film and create engaging organic, user-generated and lifestyle content featuring products, campaigns and brand initiatives.
• Attend branded events and activations to capture timely content for social media channels.
• Plan, edit and schedule organic content in line with the social media calendar.
• Monitor comments, messages and audience interactions, responding in line with brand guidelines and escalating enquiries where required.
• Review content performance and engagement data to identify opportunities to improve creative execution and channel growth.
• Collaborate with internal stakeholders to deliver engaging social content and support broader marketing initiatives.

Who are we looking for?

• A relevant tertiary qualification or diploma in Social Media Marketing, with at least two years’ professional experience in a similar role.
• Experience creating social media content, including scripting, filming, editing and producing platform-specific content.
• Strong understanding of social media platforms, emerging trends and audience engagement.
• Highly developed written and verbal communication skills, with strong attention to detail.
• Excellent organisational, planning and time management skills, with the ability to manage competing priorities.
• Proficiency in Microsoft Office, with experience using Canva and Premiere Pro highly regarded.
• Creative, adaptable and proactive, with a willingness to learn and the ability to work in a fast-paced environment.
• Healthcare industry experience will be advantageous.

Why Join Us?

Grow your career with purpose – Access a wide range of learning and development programs, including our internally designed leadership pathway to support your long‑term growth. Be part of a purpose-driven organisation making a difference in healthcare, working with a collaborative and supportive team.

Be rewarded for your impact – Enjoy annual salary reviews linked to your performance, recognising the value you bring to the team.

Flexibility that works – Work from home one day per week, while staying connected with your team at our vibrant Preston Support Office four days a week. We’re committed to supporting our people through life’s important moments. Alongside our formal flexibility policies, we recognise that some circumstances, such as returning from parental leave or managing personal wellbeing may require additional consideration. In these situations, we work collaboratively on case‑by‑case arrangements to provide the support needed while balancing the requirements of the role and team.

Paid parental leave – We support growing families with six weeks of paid parental leave for primary carers and one week of paid parental leave for secondary carers.

Exclusive savings – Access generous employee discounts across a wide range of products with our partnership with Flare, including company-wide corporate offers on healthcare premiums with Bupa Healthcare, banking benefits with Comm Bank and novated leasing.

Support when you need it – Tap into confidential Employee Assistance Program (EAP) services for personal or professional support.

Take advantage of our subsidised and convenient onsite canteen for varied and affordable meals, coffee, confectionary and bakery items.

Easy commuting – Enjoy our complimentary shuttle bus connecting nearby train stations to the Preston Support Office, making public transport travel simple and stress‑free.

About Us

Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal, Discount Drug Stores and Ultra Beauty! We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.

Sigma Healthcare is an equal opportunity employer and is committed to fostering a diverse, inclusive, and respectful workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences and encourage you to apply, even if you don't meet every requirement listed.