SMB Account Executive

Square; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work options

Medical insurance

Flexible time off

Retirement savings plans

Family planning

Job summary

Square is seeking an Account Executive for its SMB Market Team in Melbourne. You will drive the full outbound sales cycle, prospect new SMB merchants, and close multi-product deals tailored to each merchant’s needs.

You will build a strong pipeline, collaborate with Business Development, and present solutions across Square’s ecosystem. A hunter mindset and consultative selling approach are essential to succeed.

Qualifications

• 1–2 years of full-cycle B2B sales with quota achievement.
• Proven outbound prospecting experience and net-new business creation.
• Experience closing complex, multi-threaded deals.
• Ability to build pipeline from scratch with targeted outreach.
• Strong communication, presentation, and negotiation skills.
• Consultative selling mindset and hunter mentality.
• Able to work independently while contributing to a team.
• Proficiency with Salesforce and modern sales tools.

Responsibilities

• Own the full outbound sales cycle from prospecting to close for SMB merchants.
• Build and manage a high-quality pipeline through cold outreach and campaigns.
• Develop multi-product solutions across Square's ecosystem.
• Partner with Business Development on lead flow and net-new logo acquisition.
• Conduct discovery, demos, and negotiations with multi-stakeholder deals.
• Act as a trusted advisor across BDR, AE, and AM roles when needed.
• Collaborate with Product, Marketing, Implementation and Operations.
• Maintain disciplined pipeline management and forecasting in Salesforce.
• Consistently hit and exceed revenue goals monthly and quarterly.

Skills

Full-cycle B2B sales

Outbound prospecting

Closing multi-threaded deals

Pipeline building from scratch

Executive-level communication

Consultative selling

Independent work

Salesforce proficiency

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Job description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

At Square, we're re-imagining how mid-market businesses grow. As an Account Executive on our SMB Market Team, you'll bring Square's ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline. You'll run sophisticated, multi-product deals from the first touch to final close - blending hunter instincts, consultative depth, and strategic execution.

If you're an experienced closer who thrives in outbound environments, loves solving meaningful business challenges, and consistently delivers against ambitious targets - this is your role.

You Will

• Own the full outbound sales cycle - from prospecting to negotiation to close - with SMB merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square's ecosystem and tailor them to each merchant's unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor - seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals - monthly and quarterly.

You Have

• 1-2 years of full-cycle B2B sales experience with consistent quota achievement.
• Proven success in outbound prospecting and net-new business creation (SaaS or fintech preferred).
• Experience closing complex, multi-threaded deals
• Ability to build pipeline from scratch using targeted, strategic outreach.
• Exceptional communication, presentation, and negotiation skills across phone, video, and written channels.
• Strong consultative selling skills - diagnose business challenges and map tailored solutions.
• A hunter's mindset - resilient, creative, and driven to win.
• Ability to work independently while contributing to a team-first environment.
• Advanced proficiency with Salesforce and modern sales tools.
• BA/BS degree or equivalent experience.

Use of AI in Our Hiring Process

We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.

Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.