Sleep Health Store Manager | Lead, Train & Grow

CPAP Direct Pty Ltd; Maroochydore; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive above‑award salary

Comprehensive training and development

Supportive and inclusive workplace

Descripción de la vacante

CPAP Direct Pty Ltd in Maroochydore is seeking a motivated Retail Store Manager to lead our team and deliver exceptional customer care. You will oversee daily store operations, train staff, and ensure high-quality patient experiences with CPAP products and sleep health guidance.

The role offers comprehensive training, a supportive work environment, and opportunities to grow with an established Australian company that values service and patient outcomes.

Formación

• 12+ months store management or retail leadership experience.
• Experience in busy retail or customer service environments.
• Passion for customer service and achieving sales targets.
• Strong communication and rapport-building skills.
• Empathy and patient-focused approach.

Responsabilidades

• Lead and support the team to achieve store goals and deliver outstanding service.
• Assist customers with CPAP machines, masks and accessories.
• Set up home sleep tests and educate patients about CPAP therapy.
• Troubleshoot equipment and resolve customer concerns.
• Build relationships with customers and industry partners.
• Manage sales, POS transactions, reporting and general administration.
• Provide after-sales support and maintain a welcoming store environment.

Conocimientos

Leadership

Customer service

Sales targets

Communication

Empathy

Problem solving

Initiative

Professionalism

POS systems

Tech-savvy

Herramientas

Lightspeed POS

Descripción del empleo

CPAP Direct Pty Ltd in Maroochydore is seeking a motivated Retail Store Manager to lead our team and deliver exceptional customer care. You will oversee daily store operations, train staff, and ensure high-quality patient experiences with CPAP products and sleep health guidance.

The role offers comprehensive training, a supportive work environment, and opportunities to grow with an established Australian company that values service and patient outcomes.