SITEC Business Analysts

Um Holdings; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

TS-PA allowance

Superannuation

Annual leave

Job summary

ASIO in Canberra is seeking proactive, motivated and passionate Business Analysts. You will contribute to ASIO’s mission through working with project managers, technical experts and business stakeholders to investigate, analyse, validate, and document business, functional and non-functional requirements.

You will guide technology change through all stages of the project lifecycle and play a key role in transitioning ASIO staff to new ways of working.

Qualifications

• Demonstrable knowledge or experience of business analyst principles and practices including experience within the area of ICT.
• Familiarity with the BABOK Guide and its concepts and techniques.
• Undergraduate studies in Information Technology and/or studies in business or business analytics.

Responsibilities

• Investigate business needs, problems and opportunities to support and recommend effective business and ICT changes.
• Develop artefacts to support the requirements definition such as requirement specifications, user stories, process models, operational concepts, prototypes and data driven insights.
• Build relationships and work collaboratively with stakeholders by facilitating workshops, stakeholder interviews, presentations, product backlog management and user acceptance testing.
• Contribute to and manage activities for planning, development, enhancement and implementation of projects and systems.
• Identify issues, risks and benefits of current and proposed solutions and apply expertise to detail the resulting impacts.
• Lead and support business transition to embed change.
• Continually develop the business analysis competency within the Organisation.

Skills

Business analysis

Requirements gathering

Agile methodologies

Stakeholder engagement

Workshops facilitation

Documentation

Communication

Leadership

Education

Undergraduate IT studies

BABOK familiarity

IIBA membership (desirable)

Job description

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. ASIO's people are ordinary Australians but they do extraordinary things - they are our most important asset.

To be successful, we need talented people who are highly capable, dedicated, adaptable and resilient.

We seek to reflect the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are secretive about what we do, not what we value.

At a time when Australia's security environment is dynamic, diverse and degrading, our work is more important than ever. Join the mission and make a difference every day.

The opportunity

ASIO is seeking proactive, motivated and passionate Business Analysts. You will contribute to ASIO’s mission through working with project managers, technical experts and business stakeholders at all levels to investigate, analyse, validate, and document business, functional and non-functional requirements. You will guide technology change through all stages of the project lifecycle and play a key role in transitioning ASIO staff to new ways of working.

You will have the ability to drive project requirements from inception to delivery. As a pivotal part of cross-functional multi-disciplinary teams, you will use a broad range of business analysis techniques to:

• Define business problems
• Understand business teams’ current state
• Design and prototype user interfaces
• Document business, functional and non-functional requirements
• Lead user acceptance testing
• Support technical and business teams through implementation and adoption.

A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months.

Responsibilities

As a Business Analyst, you will:

• Investigate business needs, problems and opportunities to support and recommend effective business and ICT changes.
• Develop artefacts to support the requirements definition such as requirement specifications, user stories, process models, operational concepts, prototypes and data driven insights.
• Build relationships and work collaboratively with stakeholders by facilitating workshops, stakeholder interviews, presentations, product backlog management and user acceptance testing.
• Contribute to and manage activities for planning, development, enhancement and implementation of projects and systems.
• Identify issues, risks and benefits of current and proposed solutions and apply expertise to detail the resulting impacts.
• Lead and support business transition to embed change.
• Continually develop the business analysis competency within the Organisation.

ITE2 Business Analyst (APS6 equivalent): The ITE2 role will be capable of working under broad direction to perform and achieve a range of moderately complex ICT business analysis work in a variety of contexts.

SITEC Senior Business Analyst (EL1 equivalent): The SITEC role will be capable of working under limited direction to perform and achieve highly complex ICT business analysis work in a wide and sometimes unpredictable range of contexts. This is a leadership role and may include line management of staff.

What you will bring

We invite applications from people with the following attributes:

• Business analysis skills and experience in software development, project management and agile frameworks and methodologies.
• Enthusiasm and a desire to learn the business analyst role, whilst providing support to ongoing projects.
• Ability to develop and apply business analysis deliverables, tools and techniques in a range of contexts.
• Resilience and adaptability to change of analysis approaches in an unpredictable environment.
• Experience working in a multi-disciplinary team.
• Experience in developing stakeholder and client engagement at a variety of levels.
• Effective communication skills and the ability to engage, influence and negotiate with others.
• Experience in workshop facilitation, interviews and delivering engaging presentations.
• Experience in enhancing, delivering and promoting ICT services.
• Management and leadership experience (as required).

You are not required to address each capability separately in your application. Consider providing examples that illustrate multiple capabilities at once.

Refer to ASIO’s Core Capability Framework to understand what is expected at each level for each capability.

Skills and qualifications

Demonstrable knowledge or experience of business analyst principles and practices including experience within the area of ICT.

The following qualifications and experience are desirable, but are not required:

• Familiarity with the International Institute of Business Analysis BABOK Guide, and its concepts and techniques.
• Membership of the Australian Chapter of the International Institute of Business Analysis (IIBA).
• Undergraduate studies in Information Technology and/or studies in business or business analytics.

What we offer you

ASIO provides a number of benefits to its staff including:

• A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access (TS-PA) security clearance.
• Employer superannuation contributions of 15.4%.
• A variety of leave options in addition to the standard 4 weeks annual leave, including stand down between Christmas and New Year.
• Flexible working arrangements. Please note due to our unique working environment, work from home options are not available.
• Study assistance, including financial support and study leave for tertiary education.
• Access to 7 staff-led diversity and inclusion networks.
• Access to an Employee Assistance Program (EAP).

To be eligible to work at ASIO, you must be:

• assessed as suitable to hold and maintain a TOP SECRET-Privileged Access (TS-PA) security clearance.

Location

These positions are located in Canberra. Relocation assistance is provided to successful candidates where ASIO requires you to relocate.

We advertise positions nationally to reach the broadest audience. Please refer to the above location before applying.

Reasonable adjustments

Please let us know if you require any additional assistance or reasonable adjustments during any stage of the recruitment process in order to fully participate in the recruitment process or the workplace. This may include reasonable adjustments to assessment methodologies to enable full participation.

Use of artificial intelligence in recruitment processes

ASIO does not use any form of artificial intelligence (AI) at any point in the recruitment process.

All applications are reviewed by a selection panel. We recognise some applicants may use AI technologies to draft applications or prepare for interviews. If you wish to use AI, we recommend doing this only for initial drafts and ensure that your application is personalised and accurately reflects your skills, experience and qualifications.

Additionally, be aware of the privacy policies of any AI tool you use. Be mindful of the information you are entering into AI tools (personal details, work history, etc) and how using it may link you to potential ASIO employment, noting that you are expected to be discrete and maintain confidentiality with your application.

If you are invited to attend interview, the use of AI tools and recording devices during interview is strictly prohibited. Should AI tools or recording services be detected, your application, and any future applications may be discontinued.

The recruitment selection process

Our selection process is rigorous and extensive. All employment decisions and selection processes at ASIO are based on merit principles and candidates must be prepared to undergo various selection stages. The stages may include application assessment, eligibility checks, online testing, skills-based assessment and interview.

We ask all applicants for their patience throughout the process.

Employment conditions

Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available.

Australian Workplace Equality Index

ASIO has achieved the Australian Workplace Equality Index (AWEI) Gold Standard in 2024, 2025 and 2026, recognising ASIO’s inclusion work and positive culture. ASIO was the first Australian intelligence agency to achieve this status.

For more information about ASIO, please visit: www.asio.gov.au.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .