Site Technician (Kwinana)

Covalent Lithium Pty Ltd; City Of Kwinana; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive remuneration

Flexible work arrangements

Wellbeing program & discounted health

Parental leave

Salary sacrifice options

Job summary

Covalent Lithium is seeking a Site Technician to join our Kwinana Refinery team in Western Australia. You will provide hands-on technology support for Windows 11, Microsoft 365, and end-user hardware across offices and refinery facilities.

The role involves collaborating with project teams on installations, maintaining data centre equipment, and delivering services in line with SLAs. This permanent full-time position offers a competitive remuneration package and opportunities to grow in a

Qualifications

• Tertiary IT qualification or equivalent experience.
• 5+ years' relevant IT support experience.
• Strong administration of Microsoft 365, Azure and Windows 11.

Responsibilities

• Provide professional and customer-focused technology support to Covalent Lithium users.
• Build strong relationships with internal teams, vendors and service partners.
• Provide Level 1 and 2 support for technology incidents and service requests, escalating where required.
• Troubleshoot, maintain and coordinate repairs for site technology and hardware, including data centre equipment.
• Support technology infrastructure, applications, hardware and system rollouts across the business.
• Maintain accurate and user-friendly technology support documentation.
• Contribute to continuous improvement initiatives and identify opportunities to improve service delivery.
• Support Incident, Service Request, Change and Asset Management processes.
• Assist with file restorations across SharePoint, OneDrive, email and servers.
• Provide technical guidance, education and mentoring to support staff.
• Participate in technology projects, installations and other initiatives as required.
• Deliver services in line with agreed SLAs and Covalent Lithium's policies and procedures.

Skills

IT Support

Windows 11

Microsoft 365

Networking

ITIL/ITSM

Education

Bachelor's degree in Information Technology

Tools

Azure

Intune

SharePoint

Veeam

Cohesity

Job description

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At Covalent Lithium, we are genuinely passionate about creating a clean energy future and supporting our teams who enable this vision.

Following the commissioning of our mine and concentrator at Mt Holland in 2024, we recently celebrated our first production of battery -grade lithium hydroxide at our Kwinana Refinery. We are now a fully integrated mine-to-refinery operation, supplying high quality lithium hydroxide to global markets and enabling approximately 1 million electric vehicles to go on the road, every year for the next 50 years.

We are proud to foster a culture where people with different skills, experiences and backgrounds are welcomed and set-up for success.

Employee Benefits

We support, empower and reward our people with a range of benefits:

• Competitive remuneration, and annual incentives for eligible employees
• Access to discounts, recognition and rewards
• Access to flexible work arrangements
• Dedicated wellbeing program support and discounted health insurance
• Equal access to paid parental leave, financial support, return to work and parenting room
• Salary sacrifice options for superannuation and novated leasing

The Role

As a Site Technician, you’ll provide hands-on technology support to employees and contractors at our Kwinana Refinery. You will support our Windows 11 and Microsoft 365 environment, corporate and operational applications, and a range of end-user hardware including workstations, mobile devices, printers and radios.

You’ll also work closely with project teams on new installations and technology projects across our offices, site buildings and refinery, including networking, wireless, datacentres, access control, digital radio and laboratory systems.

This is a hands-on role requiring strong troubleshooting and problem-solving skills, with ownership of tasks from start to finish in a fast-paced environment.

This is a Permanent Full-time position based at our Kwinana Office

Key Responsibilities

• Provide professional and customer-focused technology support to Covalent Lithium users.
• Build strong relationships with internal teams, vendors and service partners.
• Provide Level 1 and 2 support for technology incidents and service requests, escalating where required.
• Troubleshoot, maintain and coordinate repairs for site technology and hardware, including data centre equipment.
• Support technology infrastructure, applications, hardware and system rollouts across the business.
• Maintain accurate and user-friendly technology support documentation.
• Contribute to continuous improvement initiatives and identify opportunities to improve service delivery.
• Support Incident, Service Request, Change and Asset Management processes.
• Assist with file restorations across SharePoint, OneDrive, email and servers.
• Provide technical guidance, education and mentoring to support staff.
• Participate in technology projects, installations and other initiatives as required.
• Deliver services in line with agreed SLAs and Covalent Lithium's policies and procedures.

Role Requirements

• Tertiary qualification in Information Technology or equivalent experience, with 5+ years' relevant experience.
• Experience supporting and implementing IT infrastructure, including networking, Windows Server and virtualisation.
• Strong experience administering Microsoft 365, Azure, Entra, Intune, Endpoint Manager, Exchange, Defender, Teams, SharePoint, OneDrive and Windows 11.
• Strong understanding of ITIL/ITSM processes, including Incident, Request, Change and Asset Management. ITIL Foundation certification highly regarded.
• Relevant Microsoft, Cisco, Palo Alto, VMware or Cybersecurity certifications highly regarded.
• Experience with Fresh service and backup solutions such as Veeam, Cohesity or similar desirable.
• Strong knowledge of IT systems and infrastructure, with the ability to develop and maintain clear technical documentation.
• Experience in the Mining, Oil & Gas or Infrastructure sectors preferred.

A competitive remuneration package commensurate with the role, candidate experience, skills and qualifications will be offered.

Our team members are encouraged to bring their whole selves to work. Candidates from all backgrounds and ages are encouraged to apply, including First Nations People, those who identify as LGBTIQ+, people with disabilities and those with neurodiverse, intersectional, or multiple diverse characteristics.

Covalent Lithium is an Equal Employment Opportunity employer, with a focus on our employees. We recognise skills, expertise, commitment and living our values of Purpose, Care, Accountability and Collaboration. Our goal is to attract, develop, motivate, reward, and retain the best people in the industry.