Site Supervisor

HealthShare NSW; Muswellbrook; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Great leave conditions

Salary packaging and novated leasing

Wellbeing programs

Commitment to career development

Rewarding role and community contrib

Job summary

HealthShare NSW is seeking a Site Supervisor, Food and Patient Support Services to lead frontline teams across Muswellbrook, Scone and Murrurundi Hospitals. Muswellbrook will be the home site with weekly visits to the other sites to support service delivery and operational requirements.

You will oversee daily operations, ensuring high‑quality, safe food and patient support services delivered efficiently with a strong customer focus.

Qualifications

• Proven leadership experience managing frontline teams.
• Experience coordinating across multiple sites or departments.
• Strong customer service orientation with patient focus.
• Knowledge of hospital or healthcare operational workflows preferred.

Responsibilities

• Lead frontline teams across Muswellbrook, Scone and Murrurundi Hospitals.
• Oversee daily operations of food and patient support services.
• Ensure safe, efficient delivery of high‑quality services with strong customer focus.
• Foster a positive workplace culture and drive service improvement initiatives.

Skills

Leadership

Team management

Customer service

Healthcare operations

Job description

HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.

About the opportunity

We are looking for a vibrant and energetic leader to join our Food and Patient Support Services team across Muswellbrook, Scone and Murrurundi Hospitals. Muswellbrook Hospital will be the home site for this role, with regular weekly visits to the other sites to support service delivery and operational requirements.

This is an exciting opportunity to lead dedicated frontline teams delivering essential services that directly contribute to patient wellbeing and the overall healthcare experience.

As Site Supervisor, Food and Patient Support Services, you will provide leadership across multiple hospital sites, overseeing daily operations and ensuring high‑quality food and patient support services are delivered safely, efficiently and with a strong customer focus.

No two days are the same in this diverse and rewarding role. You will lead and develop your team, foster a positive workplace culture, support service improvement initiatives, and build strong relationships with hospital stakeholders to ensure the best possible outcomes for patients, visitors and staff.

We welcome applications from experienced leaders from any industry. Whether your background is in healthcare, hospitality, retail, customer service, logistics, operations or another fast‑paced environment, we are looking for someone who can inspire others, communicate effectively, and bring a genuine passion for delivering exceptional service.

At HealthShare NSW, we are committed to supporting the growth and development of our people. This opportunity is ideal for an emerging or experienced leader looking to broaden their experience, strengthen their leadership capability, and build a rewarding long‑term career within a large and diverse organisation.

If you are a motivated and people‑focused leader who thrives on making a difference, enjoys leading teams across multiple sites, and is looking for an opportunity to grow your career while supporting regional communities, we encourage you to apply today.

About us

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

Additional benefits

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.

Please note some benefits may only apply to certain employment types.

Additional information

HealthShare NSW assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description. Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework

If successful following the application close date, you will be required to complete a comparative assessment (e.g. interview) as well as reference checks.

Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.

This is a NSW Health Category A position requiring immunisation and Tuberculosis (TB) screening. Refer to NSW Health OASV Policy (Page 12) for a complete list of required vaccines. During application, please upload OASV Undertaking/Declaration Form and TB Assessment Tool with any vaccination evidence you have.

If you are identified as a preferred candidate and are external to HealthShare NSW, you will be required to complete a physical pre‑employment health assessment (at no cost to you) to confirm your ability to safely perform the duties of the role. Employment is subject to successful completion of all pre‑employment checks.

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full‑time or part‑time positions within the next 6 months.

Contact information

Please contact Lisa Lucas via **********@health.nsw.gov.au if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 ***.

For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact ***************@health.nsw.gov.au.

Support is also available through the Stepping Up website.

Please let ***************@health.nsw.gov.au know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.