Site Supervisor

Quayclean Aust. Pty Ltd; Gold Coast City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Thrive Perks program discounts

Health By Design assessments

Employee Assistance Program (EAP)

Job summary

Quayclean is seeking a Full-time Site Supervisor to lead cleaning operations at All Saints Anglican School on the Gold Coast. You’ll oversee cleaning staff and Team Leaders, manage rostering, timesheets and supply resources, and ensure safety, quality and client standards are met.

You will work hands-on, coach staff, conduct quality checks and audits, and maintain strong client relationships to deliver contractual KPIs and service continuity.

Qualifications

• Supervisory or team leadership experience required.
• Excellent verbal and written communication skills.
• Hands-on management approach to day-to-day operations.
• Commitment to safety, quality and customer service.
• Ability to coordinate rostering, timesheets and resources effectively.
• Eligibility to work in Australia, with Police Check and Working With Children Check.

Responsibilities

• Lead and support Team Leaders and cleaning staff, assigning daily duties.
• Oversee day-to-day cleaning operations and periodic works to meet service standards.
• Manage rostering, timesheets, and resources within budget.
• Monitor attendance, performance, and completion of tasks.
• Perform regular quality inspections and address deficiencies.
• Conduct toolbox talks and reinforce PPE/hygiene requirements.
• Provide coaching and training to team members.
• Manage equipment, stock, and consumables for service continuity.
• Report incidents via QuaySafe and maintain client communication.
• Complete quality and safety audits and documentation.

Skills

Team leadership

Clear communication

People management

Safety compliance

Organisational skills

Hands-on approach

Quality focus

Independent worker

Job description

At Quayclean, we are all about people! We are a team of over 5000, responsible for the delivery of cleaning, sustainability management & specialty services throughout Australia.

We are focused on creating real career opportunities for our people and we are crazy about ‘Making our Customers look Great’! Working within some of Australia’s most iconic venues and facilities, Quayclean has experienced exponential growth in recent years. We are committed to continually building a safe and respectful workplace, where all our people feel supported, appreciated and accepted.

Join us today!

About the Role

We are looking for a Full-time Site Supervisor to lead and support cleaning operations at All Saints Anglican School.

This is a hands-on leadership role responsible for the day-to-day cleaning operations, ensuring the team consistently delivers high-quality services in line with Quayclean’s safety, quality and customer standards.

You will oversee cleaning staff and Team Leaders, coordinate rostering and timesheets in line with budget requirements, support training and development, and work closely with Quayclean management and the client to achieve contractual outcomes and KPIs.

What You’ll Be Doing

• Leading and supporting Team Leaders and cleaning staff, including allocating and coordinating daily duties
• Taking hands-on responsibility for day-to-day cleaning operations, periodic works and service delivery
• Managing rostering, timesheets and resources in line with operational budgets
• Monitoring attendance, team performance and completion of scheduled tasks
• Conducting regular quality inspections and addressing any areas that do not meet required standards
• Conducting regular toolbox talks and reinforcing safety, PPE and hygiene requirements
• Providing on-the-job coaching and training to new and existing team members
• Managing cleaning equipment, consumables and stock levels to support service continuity
• Ensuring equipment is appropriately maintained and incidents are reported through QuaySafe
• Maintaining strong relationships and communication with the client, site representatives and Quayclean management
• Completing required quality and safety audits, reports, checklists and operational documentation

What You’ll Bring

• Cleaning experience preferred, with supervisory or team leadership experience highly regarded
• Confidence leading, motivating and supporting a cleaning team
• Strong verbal communication and interpersonal skills
• A hands-on approach to day-to-day operations
• Strong organisation skills and the ability to coordinate operational priorities
• A commitment to safety, quality and customer service
• Ability to work independently and as part of the wider Quayclean team
• Eligibility to work in Australia
• Current Police Check
• Current Working With Children Check

What You’ll Get

• Enjoy everyday savings with exclusive discounts and cashback through Quayclean’s Thrive Perks program, featuring hundreds of popular retailers.
• Support your health and wellbeing with access to Health By Design and personalised individual health assessments.
• Access to our Employee Assistance Program (EAP), offering confidential support for mental health, wellbeing and work-life balance.
• Join a supportive team with opportunities to develop your leadership and operational experience.

Quayclean is an Equal Opportunity employer and encourages applications from people of all abilities, particularly First Nations Peoples, and those who may experience diversity or disability related barriers in securing employment.