Site Reliability Engineer - Video Platform

TikTok USDS Joint Venture; Sydney; On-site; AUD 140,000 - 200,000; Full time

Job summary

TikTok USDS Joint Venture LLC seeks an experienced Site Reliability Engineer to improve TikTok's video system. You will own reliability for publishing and distribution, manage deployments, monitor incidents, and optimize the global infrastructure.

Responsibilities include capacity planning, incident response, automation, and supporting large events with high traffic. You will troubleshoot distributed systems and work with Linux, MySQL, MongoDB, Redis, and ELK.

Qualifications

• Bachelor's degree in Computer Science or a related technical field, or equivalent experience.
• Programming experience in at least one language: C, C++, Java, Python, C# or Go.
• Strong knowledge of networking, operating systems, databases and containers.
• Experience with microservice architectures and troubleshooting in large distributed systems.
• Hands-on experience with Linux, MySQL, MongoDB, Redis and ELK.
• Experience building solutions on AWS, GCP, Azure or other cloud services is a plus.

Responsibilities

• Own the overall reliability of TikTok's video publishing and distribution.
• Manage production systems lifecycle including changes, deployments, and incident response.
• Monitor systems and respond to incidents to meet SLA targets.
• Perform capacity planning for compute, storage and network resources.
• Provide strong support during big events with high traffic.
• Build tools, automation, visualizations and monitors for global infrastructure.

Skills

Programming languages

Distributed systems

Teamwork skills

Education

Bachelor's in Computer Science

Tools

Linux

MySQL

MongoDB

Redis

ELK

Job description

Responsibilities

Team Intro TikTok video system is a world-leading video platform that provides multimedia storage, delivery, transcoding services. As part of the USDS, the Video Platform team is responsible for building the next generation video processing platform which provides excellent experiences for billions of users around the world.

The USDS Video Platform team is seeking an experienced Site Reliability Engineer to help us continue improving TikTok's video system. If you are passionate about ensuring software reliability, love problem-solving, and are prepared for exciting challenges, we would like you on our team.

• Responsible for overall reliability of TikTok's video system, including video publishing and distribution.
• Perform lifecycle management of production systems including change management, service deployment, operations and emergency response.
• Monitor the system and respond to incidents to maintain system service level agreement (SLA), review and follow up all production incidents.
• Perform capacity management of compute, storage and network bandwidth resources to ensure system stability and save infrastructure costs.
• Provide strong support during big events to ensure the system is capable of consuming a large volume of Internet traffic.
• Build tools, automations, visualizations and monitors to facilitate the operation and optimization of the global infrastructure.

Qualifications

Minimum Qualifications

• Bachelor's degree in Computer Science or a related technical background involving software/system engineering, or equivalent working experience.
• Programming experience with at least one of the following languages: C, C++, Java, Python, C# or Go.

Preferred Qualifications

• Extensive knowledge of networking, operation system, database system and container technology.
• Good understanding of every aspect of microservice architecture, and hands on experience in troubleshooting in large scale distributed systems.
• Hands on experience in common opensource systems such as Linux, MySQL, MongoDB, Redis and ELK.
• Experience in building solutions with AWS, GCP, Azure and other cloud services is a plus.
• Passionate, self-motivated and good teamwork skills.

About USDS

TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Acknowledgment of Country

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.