Site Reliability Engineer: AI Infra & HPC

Firmus Technologies

City of Melbourne

On-site

AUD 120,000 - 180,000

Full time

14 days+

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Job summary

Firmus Technologies in Melbourne is seeking a skilled Site Reliability Engineer, AI Infrastructure, to join our Operations team. You will support daily operations and maintenance of our AI-accelerated HPC infrastructure, collaborating with Field Service Engineers and HPC/Network teams.

This role offers on-site work in Australia with opportunities to influence 24/7 reliability, security standards, and deployment in Kubernetes and Slurm environments, while advancing your career in a fast-growing

Qualifications

Bachelor's degree in a technical field required.
5+ years in field service technical areas.
Strong understanding of server hardware, Linux, and security standards.
Experience with scripting languages (Bash, Python).
Familiarity with configuration management, CI/CD, workload managers and cluster software (Slurm, Kubernetes, Nvidia BCM) and observability tools (Prometheus, Grafana, ELK).
Excellent problem-solving and analytical skills.
Ability to work independently and in a team, with strong communication.

Responsibilities

Support deployment, configuration, and maintenance of high-end GPU servers and related software in secure environments.
Perform hardware diagnostics, system functionality checks and firmware updates as required.
Collaborate with engineering to tailor customer environments (bare-metal, HPC, Kubernetes, Slurm).
Serve as first-line engineering support for onsite issues including hardware, network and software problems.
Troubleshoot incidents, escalate critical issues, and provide feedback for improvements.
Participate in on-call rotation for 24/7 availability.
Document incident details, resolutions, and lessons learned for knowledge sharing.
Maintain up-to-date documentation and communicate with stakeholders.