Site Reliability Engineer

Department of Education; Sydney; On-site; AUD 133,000 - 147,000; Full time

Benefits offered by this job

Flexible working

35-hour week

Superannuation & annual leave loading

Flex Leave entitlements

Career mobility across the Department

Job summary

NSW Department of Education is seeking a Site Reliability Engineer to administer VMware vSphere systems in our data centre and cloud services, driving automation and reliability at scale.

Based in Eveleigh, the role focuses on proactive lifecycle management, collaboration with IT teams, and implementation of automated deployment solutions while maintaining security and governance across infrastructure.

Qualifications

• Experience administering large-scale VMware vSphere systems.
• Strong stakeholder management at multiple levels.
• Experience developing automated deployment solutions.
• Experience engineering automated solutions to resolve operational issues.

Responsibilities

• Proactively manage the VMware vSphere systems of our data centre throughout the whole IT lifecycle.
• Collaborate with vendor representatives and other IT teams to resolve complex problems.
• Analyse data to identify trends and performance issues with VMware vSphere.
• Coordinate deployment of fixes and changes into production environment.
• Manage cyber security risks during lockdowns and upgrades for the data centre.
• Draft configurations, roadmaps and technical diagrams per procedures and requirements.
• Provide recommendations for process improvements to management.
• Maintain records in line with regulatory requirements.

Skills

VMware vSphere

Stakeholder management

Communication skills

Automation/deployment

Enterprise-scale VM infra

Process improvement

Matrix organization

Policy awareness

Education

Industry certifications

Tools

VMware vSphere

Job description

Site Reliability Engineer At the NSW Department of Education , we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training. Ongoing Location: Eveleigh Salary: Clerk grade 9/10 starting from $133,348 to $146,945 + Super + flex leaves The NSW Department of Education’s (DOE) Information Technology Directorate (ITD) is transforming. We’ve streamlined our structure, strengthened our technical capability, and aligned every team to deliver real, lasting value for students, teachers and schools across New South Wales. There is an exciting opportunity within Infrastructure Services team. The Data Centre & Cloud Services teams are responsible for ensuring the cloud, infrastructure and support processes are fit-for-purpose, reliable, scalable and continue to meet the requirements of the organisation. The successful candidate will focus on administration of VMware vSphere Hypervisor systems in our corporate data centre and cloud services. As a Site Reliability Engineer, you will provide technical support and consultation in engineering ‘at-scale’ fault tolerant systems and use automation in operational and deployment activities to advance infrastructure reliability, performance, consistency and predictability.

About the role

• Pro-actively manage the VMware vSphere systems of our data centre throughout the whole IT lifecycle
• Collaborate with vendor representatives and other IT teams to ensure effective testing and resolution of associated complex problems
• Analyse data to identify trends and any performance issues with the VMware vSphere performance
• Coordinate the deployment of fixes and changes to enable their integration into the production environment
• Manage the risk of cyber security of any lock downs and upgrades schedule for the data centre
• Draft configurations, roadmaps and any technical diagrams in line with procedures and operational requirements
• Actively provide recommendations to the manager for any process improvement initiatives
• Maintain accurate records in line with Departmental regulatory requirements

About you

• Demonstrated experience in administering large-scale VMware vSphere systems.
• Be a self-starter and be confident managing stakeholders at all levels
• Strong communication skills and good attention to details
• Demonstrated experience in the maintenance and operation of enterprise scale VMware vSphere virtualisation platforms.
• Demonstrated experience in the development and maintenance of automated deployment solutions.
• Demonstrated experience in engineering automated solutions to resolve operational issues.
• Be open to change and operating in a matrix-oriented environment
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Industry certification in relevant technologies or equivalent industry experience.
• Demonstrated understanding of and commitment to the value of public education .

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid. Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date : Sunday 18th October 2026 at 11:59pm.

For role enquiries please contact Colin Pasfield at [e-mail] and for recruitment process enquiries please contact Rajalakshmi Subramanian - [e-mail].

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage .