Site Manager

Icon Group; Sydney; On-site; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Novated lease options

Rewards portal

Employee assistance program

Development pathways

Online courses

Paid parental leave

Job summary

Icon Cancer Centre Australia is seeking a Site Manager in Sydney to lead a multidisciplinary team, ensuring top-tier patient care and efficient operations. You will drive strategic initiatives, align with Icon’s values, and oversee financial, HR, and service delivery aspects to support growth across the site.

The role reports to the State Manager and is a full-time, permanent position with a 76-hour fortnighly schedule.

Qualifications

• Leadership of multidisciplinary healthcare teams.
• Strong financial, analytical and business planning capabilities in KPI driven environment.
• Experience in healthcare service delivery models in public/private sectors.
• Ability to recruit and grow a high-performance healthcare team.

Responsibilities

• Provide effective operational leadership to the multidisciplinary team.
• Monitor and report site performance against KPIs (financial, operational, quality).
• Maintain high standards and continuously enhance patient experience.
• Optimize resources, workflows, and productivity.
• Foster a high-performance culture focused on patient-centred care.
• Develop improvement and innovation plans in service delivery.
• Build strong relationships with doctors and external stakeholders.
• Collaborate with Business Development to execute operational plans.

Skills

Healthcare leadership

Financial acumen

Strategic planning

Team development

Stakeholder management

Education

Health administration degree

Job description

• Exciting opportunity for a leader with strong business acumen who is passionate about delivering high-quality cancer care within a Highly Innovative, Research-Focused, Rapidly Expanding Company
• Drive operational excellence and foster a high-performance culture
• Impressive Remuneration and Benefits Package on Offer
• Permanent Full Time Position

Management Sydney Full Time Icon Cancer Centre Australia

Site Manager - Icon Cancer Centre Revesby, South Western Sydney

• Exciting opportunity for a leader with strong business acumen who is passionate about delivering high-quality cancer care within a Highly Innovative, Research-Focused, Rapidly Expanding Company
• Drive operational excellence and foster a high-performance culture
• Impressive Remuneration and Benefits Package on Offer
• Permanent Full Time Position

About the role:

As the Site Manager, you’ll provide strong leadership to a multidisciplinary team, ensuring the highest standards of patient care and operational efficiency in accordance with the organisations policies, procedures, and legislative requirements of applicable governing bodies.

Additionally, the Site Manager will support and drive strategic business initiatives and contribute toward developing and upholding a high performance culture that is in alignment with Icon’s vision and values, to ultimately deliver exceptional patient-centred care. With a significant pipeline of development and growth ready to be implemented across the site and service, this is a rare opportunity that you don’t want to miss.

Reporting to the State Manager this is a full-time permanent position working 76 hours/fortnight (Monday to Friday). This role involves leadership across operational, financial, and human resource management, ensuring the site consistently meets its performance objectives. You’ll also collaborate with the Business Development Manager to implement strategic plans that enhance service delivery and patient outcomes.

What you'll do:

• Provide effective operational leadership and management to the multidisciplinary team
• Monitor, report, forecast, and respond to total site performance against financial, operational, and quality KPIs
• Establish and maintain the highest standards and continually enhance the quality of service and patient experience
• Apply effective resource and workflow management strategies to optimise quality, efficiency and productivity
• Build and nurture a high-performance culture that delivers quality patient care services through a patient centric and collaborative approach
• Develop plans for improvement and innovation in service delivery
• Establish and maintain exceptional doctor relationships - internal and external
• Partner with Business Development Managers to develop, deliver, and monitor the site’s operational plan

To ensure our sites deliver an exceptional experience for patients, their families, doctors, our staff and visitors, we are seeking a proactive and adaptable leader who aligns with our organisation’s values. We are looking for an experienced leader with a demonstrated history of nurturing exceptional teams and driving excellence across business and clinical domains.

Is this you?

• A proactive and adaptable leader who aligns with our organisation’s values.
• Flexible, a solution-oriented mindset, and a passion for excellence to ensure our site continues to provide exceptional experiences for patients, their families, doctors, and staff.
• Skills relating to new clinic start-up, business development and management including knowledge of the local healthcare environment.
• A genuine drive to recruit and grow a team of healthcare professionals dedicated to providing the best service in the region.
• Ability to collaborate within our dedicated NSW leadership team to drive cross-site operational efficiency and strategic growth initiatives.

Skills and Experience:

This is a frontline management position, you will need to be able to demonstrate:

• Strong understanding of healthcare service delivery models within both public and private sectors
• Experience in a leadership role in a healthcare organisation, demonstrating a collaborative and consultative leadership style
• Capacity to lead enthusiastically, communicate effectively and manage people while balancing quality patient care with the varying stakeholder demands
• Strong financial, analytical and business planning capabilities in a KPI driven environment
• Ability to engage team members in delivering safe quality cancer care services in a highly regulated and dynamic environment
• Strong commitment to team member development facilitated through assessment, learning and development programs
• Demonstrated commitment to providing outstanding customer service
• Demonstrated experience in establishing external stakeholder relationships
• Previous experience in oncology desirable.

Qualifications/Registrations

• Undergraduate or post-graduate healthcare qualification (desirable)
• Undergraduate or post-graduate qualification in health administration or management/business (highly regarded)
• Current AHPRA Registration (if applicable to profession)

Icon Cancer Centre – Australia and New Zealand

Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 45 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of our cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

For more information on our cancer services in Australia visit www.iconcancercentre.com.au

Here’s why our people choose us:

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

Our Culture and Benefits:

We offercareers that grow with you. Enjoy:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings - potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

Excited to join Us?

We’re incredibly proud of our passionate, dedicated people and the life-changing work they do. to join us and make a difference. You belong with a team that genuinely cares.

We celebrate diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

We are committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or is not susceptible to specified VPDs.