Shuttle Driver: Exceptional Guest Transport & Service

Hyatt Place; City of Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Employee Assistance Program

Career development opportunities

Dynamic and supportive work环境

Discounts on Hyatt accommodation and F

Free on-site parking

Job summary

Hyatt Place Melbourne Essendon Fields is seeking a Shuttle Bus Driver to transport guests between Melbourne Airport and the hotel, delivering a welcoming and safe travel experience.

You will operate shuttle buses on designated routes, assist guests with luggage and inquiries, maintain a clean vehicle, and support hotel operations as needed. Victorian Driver’s Licence required; prior shuttle or customer-service experience preferred.

Qualifications

• Strong interpersonal skills and a passion for delivering excellent customer service.
• Excellent navigation and route-planning abilities.
• Ability to handle busy, customer-facing situations with professionalism.

Responsibilities

• Safely operate shuttle buses on designated routes, ensuring timely arrivals and departures.
• Adhere to all laws, regulations and company policies while driving and operating the shuttle buses.
• Provide outstanding customer service by greeting passengers warmly, assisting with luggage, and addressing inquiries.
• Foster a friendly and welcoming atmosphere to enhance the guest experience.
• Maintain a clean and comfortable bus environment for all passengers.
• Conduct regular vehicle inspections and report maintenance needs to ensure safety and compliance.
• Assist with other tasks across the hotel as required.

Skills

Interpersonal skills

Customer service

Navigation skills

Job description

Hyatt Place Melbourne Essendon Fields is seeking a Shuttle Bus Driver to transport guests between Melbourne Airport and the hotel, delivering a welcoming and safe travel experience.

You will operate shuttle buses on designated routes, assist guests with luggage and inquiries, maintain a clean vehicle, and support hotel operations as needed. Victorian Driver’s Licence required; prior shuttle or customer-service experience preferred.