Showroom Manager Premium Retail | Karrinyup

Frontline Retail Wa; Perth; On-site; AUD 70,000 - 85,000; Full time

Benefits offered by this job

Commission

Job summary

Frontline Retail WA is seeking a Showroom Manager to lead a premium showroom in Karrinyup. You will coach a team of around six, drive sales and KPIs, and deliver a highly personalised customer journey in a consultative environment.

The role focuses on relationship-building, longer sales cycles and delivering exceptional service to premium clients within a luxury retail setting.

Qualifications

• Proven retail management experience with a track record of achieving sales and KPI targets.
• Premium or luxury retail experience is preferred, but not essential.
• Backgrounds in bridal, jewellery, luxury menswear or womenswear are relevant.
• Confident sales leader who enjoys coaching, developing and motivating a team.
• Commercially minded with a strong understanding of sales performance and KPIs.
• Ability to build trust, deliver personal service and strong customer engagement.
• Comfort with a longer sales cycle over high-volume transactions.

Responsibilities

• Lead, coach and develop a team of approximately six permanent and casual team members.
• Drive sales, KPIs, conversion and commercial performance.
• Own rostering, coaching and ongoing development of the team.
• Create a premium customer experience built around genuine relationships and personalised service.
• Lead the team through a consultative sales journey and longer conversion cycle.
• Build customer loyalty through exceptional service and strong follow-up.
• Maintain high showroom standards and ensure the team delivers an elevated experience.

Skills

Retail management

Luxury retail

Coaching

Sales leadership

Customer engagement

Communication

Team leadership

Job description

Showroom Manager Premium Retail | Karrinyup Frontline Retail WA•Northern Suburbs Perth, WA, AU

Lead a premium showroom, coach a passionate sales team and deliver an exceptional customer journey.
Our client is a premium menswear and womenswear showroom seeking an experienced Showroom Manager to lead their Karrinyup retail operation. This is a permanent, full-time opportunity offering up to $85,000 + super + commissions, depending on experience.

This role is ideal for a confident retail leader who loves sales, people development and building genuine customer relationships. You'll lead a team of approximately six across permanent and casual team members, with a strong focus on sales performance, KPIs, coaching and delivering a highly personalised customer experience.

The environment is consultative rather than transactional, with customers often requiring time, trust and a considered approach before making a purchase.

The Opportunity

• Lead, coach and develop a team of approximately six permanent and casual team members
• Drive sales, KPIs, conversion and commercial performance
• Take ownership of team performance, rostering, coaching and ongoing development
• Create a premium customer experience built around genuine relationships and personalised service
• Lead the team through a considered, consultative sales journey and longer conversion cycle
• Build customer loyalty through exceptional service and strong follow-up
• Maintain high showroom standards and ensure the team consistently delivers an elevated customer experience

Who We're Looking For

• Proven retail management experience with a strong track record of achieving sales and KPI targets
• Premium or luxury retail experience is preferred, but not essential
• Strong backgrounds could include bridal, jewellery, luxury menswear or womenswear, premium fashion or other consultative sales environments
• A confident sales leader who genuinely enjoys coaching, developing and motivating a team
• Commercially minded, with a strong understanding of sales performance and KPIs
• A natural relationship builder who understands the importance of trust, service and personalised customer engagement
• Comfortable managing a longer sales cycle rather than a high-volume transactional environment
• Strong communication, organisation and leadership skills
• Made-to-measure experience is advantageous, but not essential

What's on Offer

• Up to $85,000 + super + commissions, depending on experience
• Permanent, full-time opportunity
• Tuesday–Saturday roster
• Lead a team of approximately six
• Strong focus on team leadership, development, sales performance and customer experience
• An opportunity to build your career within a premium and highly consultative retail environment