Showroom Manager
MCM House
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
MCM House seeks an experienced Showroom Manager for our Balgowlah showroom to lead a high-performing team and grow the business in a premium furniture environment. You will own showroom operations, drive revenue, mentor staff, and ensure outstanding customer experiences that translate into loyal client relationships in Sydney\'s coastal lifestyle market.
The role requires hands-on leadership, weekend availability, and a keen eye for brand presentation.
Qualifications
- Proven showroom or retail management experience.
- Track record of exceeding sales targets.
- Passion for exceptional customer service and design.
Responsibilities
- Lead and manage showroom operations with high service standards.
- Develop and execute sales strategies to drive revenue and exceed targets.
- Mentor and coach team members to peak performance.
- Process orders and manage client inquiries using Shopify.
- Oversee showroom presentation and stock management.
- Coordinate with logistics and warehouse teams for seamless operations.
- Track client interactions and provide insights on trends.
Skills
Tools
Job description
MCM House creates beautiful, modern furniture that captures the relaxed, coastal Australian lifestyle. Our timeless designs are crafted with premium textiles, reflecting our commitment to quality and thoughtful craftsmanship.
We're seeking an experienced Showroom Manager to lead our Balgowlah showroom team. This is an exciting opportunity to drive business growth while building a high-performing team in a dynamic, customer-focused environment.
You'll take ownership of showroom operations, sales performance, and team development while delivering exceptional customer experiences that build long-term client relationships.
- Lead and manage showroom operations, ensuring exceptional customer service standards
- Develop and execute sales strategies to drive revenue and exceed targets
- Mentor and coach team members to achieve peak performance
- Process orders and manage client inquiries through Shopify with precision
- Oversee showroom presentation, visual merchandising, and stock management
- Coordinate with logistics and warehouse teams for seamless operations
- Track client interactions and provide insights on customer trends
- Proven showroom or retail management experience (preferably furniture/premium lifestyle brands)
- Strong leadership and sales coaching skills with track record of exceeding targets
- Passion for exceptional customer service and design/furniture interest
- Excellent communication and relationship-building abilities
- Proactive, hands-on approach with solutions-focused mindset
- Available to work weekends with flexible scheduling
- Keen eye for detail and brand presentation standards
- Experience in the furniture industry
- Uncapped commissions + performance incentive
- Career growth and leadership development opportunities
- Collaborative environment with passionate, talented team
- Industry networking with Architecture & Design professionals
- Inclusive culture that celebrates diversity
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