Shopper & Customer Marketing Executive - 12 Months Contract

Beiersdorf; Ryde; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Work from home 2 days

On-site gym

Extra leave days

Calm App access

Free products yearly

Career development

Employee referrals

Job summary

Beiersdorf Australia & New Zealand seeks a Shopper and Customer Marketing Executive to drive category execution and activation for NIVEA and Elastoplast. You will support Must Stock Lists, assortment, Perfect Store and Trax, working with Sales, Marketing and Supply Chain to keep products available and visible.

The role requires a business degree and 1–2 years’ FMCG Customer Marketing or Sales experience, plus strong Word, Excel, PowerPoint and Outlook skills and excellent communication.

Qualifications

• Business-related degree required.
• 1–2 years' FMCG Customer Marketing, Marketing or Sales experience.
• Proficiency in Word, Excel, PowerPoint, Outlook.
• Excellent communication and customer service skills.
• Strong teamwork and initiative.
• High attention to detail and ability to multi-task.
• Understanding of categories, channels and competitor activity.
• Knowledge of products, features and portfolio roles.
• Understanding retailer financials, RGM framework and net price corridors.
• Understanding brand and merchandising guidelines.

Responsibilities

• Own Must Stock List maintenance across customers and channels.
• Support assortment reviews, ranging, SKU optimisation and accurate master data.
• Coordinate with Sales, Supply Chain and Category; support launches, transitions, delisting.
• Deliver best-in-class Non-Standard Gift Pack execution with Sales and SCM.
• Manage Trax reporting and Perfect Store standards and scorecards.
• Produce distribution, availability and execution reporting; support action planning with Sales.
• Support category reviews, presentations and planning; maintain reporting tools and dashboards.
• Manage end-to-end POS administration: agency briefs, artwork approvals, production, distribution.
• Support execution of customer and channel activation plans; develop materials for launches.
• Coordinate activation timelines across stakeholders and suppliers; support post-activation reporting.

Skills

Customer Marketing

Marketing

Sales

Excel

PowerPoint

Communication

Organisational skills

Attention to detail

Teamwork

Education

Business degree

Tools

Word

Excel

PowerPoint

Outlook

Job description

Join a company recognised as a Great Place to Work and proudly named one of Australia's Best Workplaces for Women in 2025. Be part of our iconic brands NIVEA & Elastoplast - and build your career with a team that values innovation, collaboration and CARE beyond skin.

ABOUT THE ROLE

The Shopper and Customer Marketing Executive drives category execution and activation excellence in support of Beiersdorf's Shopper & Customer Marketing strategy. The role maintains core category management processes (Must Stock Lists, assortment, Perfect Store, Trax) and supports activation via POS and administration, working across Category, Sales, Marketing and Supply Chain to ensure products are ranged, available and visible at shelf, supporting Beiersdorf's Strategy to Shelf Excellence.

Key responsibilities

• Own Must Stock List maintenance and communication across customers and channels
• Support assortment reviews, ranging, SKU optimisation and accurate master data
• Coordinate with Sales, Supply Chain and Category; support launches, transitions, delisting
• Deliver best-in-class Non-Standard Gift Pack execution, partnering with Sales and Supply Chain on trade timing
• Manage Trax reporting and administration and Perfect Store standards and scorecards
• Produce distribution, availability and execution reporting; support action planning with Sales
• Support category reviews, presentations and planning; maintain reporting tools and dashboards
• Manage end-to-end POS administration: agency briefs, artwork approvals, production, distribution
• Support execution of customer and channel activation plans; develop materials for launches
• Coordinate activation timelines across stakeholders and suppliers; support post-activation reporting

ABOUT YOU

• Business-related degree
• 1–2 years' Customer Marketing, Marketing or Sales experience in an FMCG environment
• Strong proficiency in Word, Excel, PowerPoint, Outlook and internet-based applications
• Excellent communication, presentation and customer service skills
• Strong team player with good initiative, follow-up and organisational skills
• High attention to detail and ability to multi-task
• Basic understanding of categories, channels and competitor activity
• Good knowledge of products, features and portfolio roles
• Understands retailer financials, RGM framework and net price corridors
• Understands brand and merchandising guidelines

PERKS

• Work from home 2 days per week
• On-site gym and carpark
• Additional leave days over and above Annual Leave
• Access to Health and Wellbeing programs (subsidised subscription of the Calm App)
• Over $100 of free products every year
• Development plans to guide your career growth
• Employee Referral Program

ABOUT US:

Beiersdorf Australia & New Zealand is a leading consumer goods company with a portfolio of iconic skincare brands including NIVEA, Elastoplast and Hansaplast. We are committed to delivering high-quality, innovative products that improve people's lives. Our purpose-driven culture and collaborative working environment make us an employer of choice in the industry.

At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 100 years, we have developed innovative injury and skin care products for our well-known global brands such as Elastoplast, Leuko, NIVEA, Eucerin and La Prairie. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment, and society.

Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live a culture of inclusion, respect and trust that is strongly aligned with our values CARE, COURAGE, SIMPLICITY and TRUST. We embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.

WHAT WE STAND FOR:

At Beiersdorf, we embrace diversity in all its forms. Our team is made up of individuals from a wide range of backgrounds, perspectives, and experiences. We celebrate the richness of human experience and believe that this uniqueness is our strength. Our goal is to create a diverse, inclusive, and supportive work environment where everyone can thrive.

We're committed to ongoing efforts to attract, hire, and retain diverse talent who are passionate about contributing to a positive, inclusive workplace.

Join us and bring your individuality to our dynamic team! We encourage applications from people of all genders, backgrounds, cultures, religions, sexual orientations, abilities, and generations.

Follow us on Instagram @elastoplastanz and @nivea_anz