Shop Manager: Lead Fast-Food Ops & Guest Experience

Chargrill Charlies Neutral Bay; Sydney; On-site; AUD 72,000 - 88,000; Full time

Job summary

Chargrill Charlies Neutral Bay in Neutral Bay is seeking an experienced retail manager to join as Shop Manager, full-time. The role will lead daily operations, supervise staff, ensure food safety, and deliver a high-quality customer experience while achieving business objectives.

The candidate will oversee inventory, pricing strategies, budgeting, and ensure efficient takeaway and dine-in service in a fast-paced environment. A strong focus on customer service and compliance is essential.

Qualifications

• Leadership and team supervision experience.
• Strong customer service and communication skills.
• Financial management and budgeting capabilities.

Responsibilities

• Manage daily operations of fast food takeaway and dine-in establishment.
• Oversee stock levels, ordering, and supplier liaison to minimise waste.
• Develop pricing, promotions, and local marketing to drive sales.

Skills

Leadership

Customer service

Communication

Organisational skills

Financial management

Staff supervision

Education

AQF Associate Degree / Advanced Diploma / Diploma

3+ years relevant experience

Job description

Chargrill Charlies Neutral Bay in Neutral Bay is seeking an experienced retail manager to join as Shop Manager, full-time. The role will lead daily operations, supervise staff, ensure food safety, and deliver a high-quality customer experience while achieving business objectives.

The candidate will oversee inventory, pricing strategies, budgeting, and ensure efficient takeaway and dine-in service in a fast-paced environment. A strong focus on customer service and compliance is essential.