Shop Assistant

Family and Disability Services; North Lakes; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

NFP Salary Packaging

Staff Discounts

Parental leave (12 weeks) and partner

Career development

Flexible work arrangements

Job summary

Lifeline Queensland is seeking a Retail Assistant at our North Lakes store. This permanent full-time role offers $27.81 p/hr plus Super, NFP Salary Packaging and a commission program for high performers. Join a leading charity retail brand that supports crisis services and suicide prevention across Queensland.

You will help maintain store presentation, manage stock, and assist customers with enquiries and sales while contributing to meaningful community work. Weekend availability is preferred.

Qualifications

• Merchandise products to a high standard.
• Maintain accurate stock levels and stocktakes.
• Provide exceptional customer service to shoppers.

Responsibilities

• Ensure product merchandising & store presentation is of a high standard
• Complete inventory management & stocktaking
• Assist Customers with enquiries and sales

Skills

Merchandising

Stock management

Customer service

Job description

Retail Assistant

Employment Term: Permanent Full Time | Location: North Lakes | Remuneration: $27.81 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers. Applications will be reviewed as they are received, and may result in the role closing early if the right applicant is found.

Make a meaningful difference with Lifeline. Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives. As a Retail Assistant, you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Queensland’s leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods, giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services. Let’s make a meaningful difference, together.

Your part in our Lifeline team

• Ensure product merchandising & store presentation is of a high standard
• Complete inventory management & stocktaking
• Assist Customers with enquiries and sales

What makes a difference for us?

• Passion for retail and a genuine desire to enjoy a fast paced, ever-changing environment
• Passion for your local community and building relationships to understand local needs
• The ability to recognise potential and promote store growth
• Be self-motivated and show initiative
• Have a positive attitude and good personal presentation
• Be able to provide first class customer service
• Be able to work independently as well as within a team
• Be available to work weekends

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• Staff Discounts: Participation in our team member purchasing program
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference
• Flexible work arrangements to support work-life balance
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family. Joining our Lifeline, team, you’ll also be welcomed as part of the UnitingCare family. The second‑largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child Safe and Child Friendly

UnitingCare is committed to being a Child Safe, Child Friendly organization and will: provide welcoming, safe and nurturing services for children; implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur; abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme.

Diversity & Inclusion

Our approach is simple – everybody is welcome here.At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe Workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed to creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example. So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare family.