Shift Supervisor - Lead the Team, Grow with Us

Mad Mex; Gosford; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

50% off meals

Free meal during 5-hour shift

Employee assistance program

Training & development

Team bonding events

Job summary

Mad Mex is seeking an experienced Restaurant Supervisor to lead daily shifts, uphold our bold Baja-style flavour, and drive guest satisfaction. You’ll manage a fast-paced team, ensure smooth service, and train staff to deliver the Mad Mex standard. Join a growing brand with engaging perks and growth opportunities.

Be bold, energetic, and ready to take ownership on the floor, helping us defend freshness and deliver epic experiences across our stores.

Qualifications

• Previous experience as a restaurant supervisor or shift supervisor.
• Strong leadership and people management skills.
• Excellent customer service and communication abilities.

Responsibilities

• Lead and supervise daily restaurant shifts to ensure smooth operations.
• Deliver exceptional customer service and resolve issues promptly.
• Train and mentor team members to uphold brand standards.

Skills

Team leadership

Customer service

Shift supervision

Fast-paced environment

Job description

Mad Mex is seeking an experienced Restaurant Supervisor to lead daily shifts, uphold our bold Baja-style flavour, and drive guest satisfaction. You’ll manage a fast-paced team, ensure smooth service, and train staff to deliver the Mad Mex standard. Join a growing brand with engaging perks and growth opportunities.

Be bold, energetic, and ready to take ownership on the floor, helping us defend freshness and deliver epic experiences across our stores.