Shift Supervisor — Lead & Delight Guests

Oporto; Central Coast; On-site; AUD 34,000 - 44,000; Part time

Job summary

Oporto is seeking a Shift Supervisor to lead a fast-paced team and uphold our vibrant brand experience. You will coach staff, ensure orders are prepared to standard, and prioritise safe, quality food while driving sales and profitability.

This role is ideal for someone who thrives in busy environments and values teamwork and exceptional customer service. You will supervise shifts, manage tasks efficiently, communicate clearly with crew and customers, and contribute to a positive, energetic work

Qualifications

• Experience leading a team in a fast-paced environment.
• Motivate and coach staff to perform at their best.
• Deliver consistent, feel-good customer experiences.
• Strong time management and clear communication under pressure.

Responsibilities

• Lead a shift team to uphold brand standards and drive results.
• Motivate, coach and support colleagues to deliver great service and quality food.
• Drive sales and maximise profit while ensuring safety and compliance.
• Maintain high standards of food safety, cleanliness and teamwork.

Skills

Team leadership

Customer service

Time management

Communication skills

Sales focus

Job description

Oporto is seeking a Shift Supervisor to lead a fast-paced team and uphold our vibrant brand experience. You will coach staff, ensure orders are prepared to standard, and prioritise safe, quality food while driving sales and profitability.

This role is ideal for someone who thrives in busy environments and values teamwork and exceptional customer service. You will supervise shifts, manage tasks efficiently, communicate clearly with crew and customers, and contribute to a positive, energetic work