Shift Supervisor - Lead a Fast-Paced, Customer-First Team

Craveable Brands Ltd.; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Oporto is seeking Shift Supervisors to lead a fast-paced team and uphold brand standards across dining experiences.

You will motivate and coach staff to deliver feel-good customer moments, ensure delicious, safe food, drive sales and profitability, and keep safety as a top priority. This role is ideal for energetic leaders who thrive under pressure and care about guests and team development.

Qualifications

• Experience leading teams in fast-paced environments.
• Proven ability to coach and motivate staff.
• Strong communication and problem-solving skills.
• Customer focused with a positive attitude.

Responsibilities

• Lead and develop a team to meet brand standards and results.
• Motivate, coach and support the team to deliver feel-good customer experiences and safe, delicious food; drive sales and profit.
• Ensure tasks are completed to best-in-class standards while prioritising safety and customer satisfaction.
• Maintain open communication and coordination with shifts to ensure seamless operations.

Skills

Leadership

Team management

Customer service

Communication

Time management

Multi-tasking

Job description

Oporto is seeking Shift Supervisors to lead a fast-paced team and uphold brand standards across dining experiences.

You will motivate and coach staff to deliver feel-good customer moments, ensure delicious, safe food, drive sales and profitability, and keep safety as a top priority. This role is ideal for energetic leaders who thrive under pressure and care about guests and team development.