Shift Supervisor: Lead a High-Energy Crew & Deliver Delight

Red Rooster; Townsville City; On-site; AUD 50,000 - 65,000; Full time

Job summary

Red Rooster in Townsville is seeking a Shift Supervisor to lead on‑shift operations, ensuring brand standards, quality and safety while delivering memorable customer experiences. You will coach and support the crew to perform at their best during peak periods and maintain a clean, welcoming restaurant environment.

You will manage fast-paced service, support food preparation and uphold safety and hygiene standards, contributing to a positive team culture and customers leaving with a smile.

Qualifications

• Responsibilities include leading and coaching the crew on shift.
• Must supervise operations while maintaining quality and safety standards.
• Demonstrate strong time management during peak periods.

Responsibilities

• Lead on‑shift operations to deliver high brand standards, quality and safety.
• Coach and support the crew to ensure excellent guest experiences.
• Oversee food preparation and service during busy periods while keeping the restaurant clean and well presented.

Skills

Leadership

People management

Multi-tasking

Coaching

Customer service

Job description

Red Rooster in Townsville is seeking a Shift Supervisor to lead on‑shift operations, ensuring brand standards, quality and safety while delivering memorable customer experiences. You will coach and support the crew to perform at their best during peak periods and maintain a clean, welcoming restaurant environment.

You will manage fast-paced service, support food preparation and uphold safety and hygiene standards, contributing to a positive team culture and customers leaving with a smile.