Shift Supervisor – Aged 18+ | Afternoons & Weekends

Zambrero; Gold Coast City; Hybride; AUD 30 000 - 41 000; Temps partiel

Avantages offerts par ce poste

Flexible hours

Career progression

Friendly team culture

Community impact

Résumé du poste

Zambrero on the Gold Coast is seeking Shift Supervisors to lead daily operations, ensure fast, fresh and healthy Mexican food, and deliver memorable customer experiences with a smile. You will guide the restaurant team, uphold standards, and model Zambrero values in a fast-paced environment.

This casual role offers afternoon and weekend shifts, development opportunities, and a fun, community-driven culture that prioritises flexible hours and teamwork.

Qualifications

• Experience leading a small restaurant team.
• Commitment to delivering fast, fresh, and friendly service.
• Ability to communicate clearly with customers and colleagues.

Responsabilités

• Lead the restaurant team in day-to-day operations.
• Model Zambrero values and customer service standards.
• Assist in training, developing, and driving the team to deliver great experiences.
• Assist with hiring and onboarding new team members.
• Roster staff and manage performance reviews.
• Ensure food is prepared and served to high standards.
• Assist with stock orders and administrative duties.
• Oversee daily and weekly cleaning and safety practices.

Connaissances

Team leadership

Customer service

Communication

Shift supervision

Description du poste

Casual

Fun, friendly culture

Roll with us and make a difference

Development opportunities - become the next leader in our team

We are on the hunt for Shift Supervisors to join our Zam Oxenford fam!

Must be 18 years or over, with availability to work afternoon and weekend shifts.

About Us

We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We are a quick-service restaurant that offers tasty burritos, bowls, nachos, and tacos filled with homemade guac and other goodies. For you, that means you will always work with yummy fresh ingredients that won't leave you smelling like you just came from work. Our restaurants are open day and night so you can be flexible and keep up your work, school and play. But we are not just a healthy quick-service restaurant! We also donate one meal to someone in need for every bowl or burrito bought at Zambrero through our Plate 4 Plate initiative.

What we offer

• Contribute to fighting world hunger one plate at a time
• Grow your career. We've had great success stories from Team Members stepping into roles such as Restaurant Managers or even joining the Zambrero Support Office.
• Join a fun and dynamic team
• Flexible work hours so you can put your priorities first - finish work before midnight
• Clean work environment and minimal equipment that doesn't leave you feeling oily

What you’ll do

Our Shift Supervisor take pride in preparing and serving fast, fresh, and healthy Mexican food with a smile. As a Shift Supervisor, you will be responsible for the effective and efficient running of the day-to-day operations in the restaurant.

• Leading the restaurant team in efficient day-to-day operations
• Being a role model for the standards and behaviours consistent with the Zambrero values and culture
• Assisting in training, developing, and driving the team to deliver positive and memorable customer experiences
• Assisting with hiring new team members and onboarding them
• Assisting in managing the team, including staff performance reviews, and rostering staff
• Ensuring food is prepared, presented, and served to the highest standard
• Assisting with ordering of stock from various suppliers
• Assisting with office administration duties such as paperwork, banking, cash handling, payroll and reviewing policies
• Managing daily and weekly cleaning of the production areas, dining room and general restaurant
• Assisting with executing marketing promotions
• Ensuring safety and security standards are recognised and upheld, and that employees are effectively trained in Workplace Health and Safety

What you’ll bring

We've love for you to join us if you've got what we need:

• Passionate about our humanitarian values and ready to make a difference
• Passionate about building a positive culture within the restaurant- focused on exceptional customer service, working together, helping those in need and making Zambrero an enjoyable place to work.
• Ability to speak clearly and listen attentively to both customers and colleagues
• Ability to maintain a professional, well-groomed and neat appearance at all times
• Ability to multitask and adapt to changing customer levels as required
• Ability to adapt and succeed in a fast-paced environment

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