Shift Supervisor

Zeus Street Greek; Ryde; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible rosters

Career progression

Training & support

Meal discounts

Uniforms & merchandise

Team events

Brand celebrations

Growth to head office

Job summary

Zeus Street Greek in Ryde, NSW, is seeking a hands-on Shift Supervisor to lead the team during busy service periods and ensure smooth daily restaurant operations.

You will coach and motivate staff, maintain high standards of food quality and customer service, and uphold safety and cleanliness across the shift. This role suits a confident leader who thrives in a fast-paced, customer-focused environment.

Qualifications

• Experience leading teams in hospitality, QSR or retail.
• Strong interpersonal and communication skills.
• Ability to train, coach and motivate others.
• Knowledge of food safety and brand standards.

Responsibilities

• Lead and coordinate the team during your shift.
• Supervise performance and provide coaching and feedback.
• Ensure food, service and safety standards are met.
• Handle customer enquiries professionally.
• Support opening and closing procedures.
• Monitor stock levels and assist with basic inventory control.
• Assist with cash handling and POS procedures.
• Ensure compliance with WHS and company policies.
• Communicate shift performance with management.

Skills

Leadership

Communication

Problem-solving

Coaching & Training

Customer service

Job description

What’s in it for you?

So much! Here’s what you can look forward to:

• Competitive pay rate
• Flexible rosters and employment stability – let’s talk about what work-life balance means to you
• Clear career progression – level up to Assistant Restaurant Manager and beyond
• Comprehensive training and ongoing support to set you up for success
• Heavily discounted Zeus Street Greek meals
• Free ZSG uniforms and exclusive merchandise
• Team-building events and crew competitions
• Cultural celebrations and brand moments
• Opportunities to grow into head office

Who is Zeus Street Greek?

Zeus Street Greek is a fast-casual Greek food brand serving traditional family recipes with a modern twist. We’re passionate about fresh, high-quality ingredients that are responsibly sourced and prepared with care.

Our legendary people bring the lightning bolt energy - creating a welcoming, vibrant environment where everyone can enjoy bold, delicious Greek food.

About the Role

As a Shift Supervisor, you are responsible for leading the team during your shift and ensuring smooth day-to-day restaurant operations. You will be a hands-on leader who supports, coaches and motivates the team, while maintaining high standards of food quality, customer service, safety and cleanliness.

This role is ideal for a confident team leader who thrives in a fast-paced environment and enjoys driving performance through people.

Shift Supervisor Responsibilities

All Team Member and Team Member Trainer responsibilities, plus:

• Lead and coordinate the team during your shift
• Supervise team performance and provide coaching and feedback
• Ensure all food, service and safety standards are consistently met
• Handle customer enquiries and resolve issues in a professional manner
• Support opening and closing procedures as required
• Monitor stock levels and assist with basic inventory control
• Assist with cash handling, POS procedures and basic reconciliations
• Ensure compliance with food safety, WHS and company policies
• Communicate effectively with management regarding shift performance

Shift Supervisor Skills & Experience

• Previous experience in a supervisory role within hospitality, QSR or retail
• Strong leadership, communication and problem-solving skills
• Ability to train, coach and motivate team members
• Sound understanding of food safety, customer service and operational standards
• Ability to work under pressure and manage priorities effectively

No recruitment agencies, please.