Shift Leader - Penrith

Guzman Y Gomez; Sydney; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Flexible rosters

Uniforms & merch

Discounted meals

Training & support

Career pathways

Team events

Cultural celebrations

Franchise ownership

Job summary

Guzman y Gomez in Sydney is seeking a Shift Leader to coach and motivate the team, delivering unforgettable guest experiences while upholding the highest food safety and quality standards. You will set the tone for operational excellence, drive guest satisfaction, and support crew development.

We're looking for candidates with leadership experience in fast-paced settings, a track record of outstanding customer service, and either completed or willingness to complete Food Safety Supervisor and

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of providing outstanding customer service.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience.
• Uphold highest food safety and quality standards and foster a positive work environment.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG , you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities - career pathways into Assistant Restaurant Manager and beyond
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• The possibility of owning your own franchise or joining our corporate office in future!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We're committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.