Shift Leader - Nowra

Guzman y Gomez Mexican Kitchen; Nowra; On-site; AUD 34,440 - 48,216; Full time

Benefits offered by this job

Competitive hourly rates + penalties

GYG merch

Staff meals on shift + discounts

Flexible rosters

Leadership development programs

Part of a globally growing brand

Job summary

A fast-food restaurant chain in Nowra is seeking a Shift Leader to motivate and lead the team, ensuring high food safety and quality standards while enhancing guest experience. The ideal candidate has previous hospitality experience, strong leadership skills, and a passion for customer service. The position offers opportunities for career progression and a vibrant team culture.

Qualifications

• Previous experience in hospitality or quick-service restaurants.
• Confidence to lead and energise a team on shift.
• A passion for great food and customer service.

Responsibilities

• Lead the team during specific periods of trade and motivate team members.
• Champion food safety and food quality standards.
• Improve guest experience during service.

Skills

Leadership

Customer service

Food safety knowledge

Team motivation

Education

Food Safety Supervisor certificate (completed or willing)

Responsible Service of Alcohol course (completed or willing)

Job description

Overview

Guzman y Gomez Mexican Kitchen is seeking a Shift Leader at Nowra. We’re Australia’s only fast-food restaurant to be 100% clean, with no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re proud of our amazing people and the way we celebrate Mexican culture in everything we do.

Responsibilities

• Lead the team during specific periods of trade and motivate and engage the team on shift
• Champion our food safety and food quality standards
• Lead the team through busy service periods and crew training
• Proactively improve guest experience

What You’ll Bring

• Previous experience in hospitality or quick-service restaurants
• Confidence to lead and energise a team on shift
• A passion for great food and customer service
• A hands-on approach and willingness to get involved in all aspects of the restaurant
• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Why Join GYG Nowra?

• Step into Leadership: Lead shifts and grow into larger roles—GYG is big on promoting from within.
• Vibrant Team Culture: Work with a crew that’s upbeat, supportive, and committed to excellence.
• Career Progression: Gain access to structured training and a clear development path toward management roles.

Perks Include

• Competitive hourly rates + penalties
• GYG merch
• Staff meals on shift + discounts
• Flexible rosters
• Leadership development programs
• The chance to be part of a globally growing brand with strong local values

Ready to join the family? Apply now to start the conversation.