Shift Leader — Lead Team, Elevate Guest Experience

Guzman Y Gomez; City of Greater Bendigo; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible rosters

GYG uniforms

Discounted meals

Comprehensive training

Career progression

Team activities

Cultural celebrations

Job summary

Guzman y Gomez Bendigo is seeking a Shift Leader to guide and mentor the team, ensuring swift, friendly service and hot, fresh food across busy periods.

You will model high standards of food safety and quality, coach staff, handle guest inquiries, and support store operations to deliver memorable experiences. Join a vibrant team with opportunities to progress into restaurant management and contribute to our culture of excellence.

Qualifications

• Leadership experience in fast-paced hospitality.
• Proven track record of outstanding customer service.
• Willingness to complete required food safety and alcohol service certificates.

Responsibilities

• Lead, coach and motivate the team to deliver exceptional guest experiences.
• Uphold food safety and quality standards across all shifts.
• Support store operations and foster a positive team culture.

Skills

Leadership experience

Customer service excellence

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol certificate

Job description

Guzman y Gomez Bendigo is seeking a Shift Leader to guide and mentor the team, ensuring swift, friendly service and hot, fresh food across busy periods.

You will model high standards of food safety and quality, coach staff, handle guest inquiries, and support store operations to deliver memorable experiences. Join a vibrant team with opportunities to progress into restaurant management and contribute to our culture of excellence.