Shift Leader: Lead, Coach & Elevate Guest Experience

The Glen Hotel Pty; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Pappa Flock is seeking a proactive Shift Leader in Sydney to set the tone and energize the team on every shift. You’ll coach, develop Flock Members and drive a standout guest experience in a fast-paced environment.

You’ll lead by example, ensure food quality and safety standards, handle peak periods, and help build a high-performing team culture with opportunities to progress into restaurant leadership.

Qualifications

• Experience coaching and developing others.
• Thrives in fast-paced environments and leads by example.
• Interested in a pathway into restaurant management.

Responsibilities

• Leading shifts with confidence, energy and purpose
• Coaching and developing team members in real time
• Driving outstanding guest experiences
• Maintaining food safety and cleanliness
• Managing peak periods and solving problems on the fly

Job description

Pappa Flock is seeking a proactive Shift Leader in Sydney to set the tone and energize the team on every shift. You’ll coach, develop Flock Members and drive a standout guest experience in a fast-paced environment.

You’ll lead by example, ensure food quality and safety standards, handle peak periods, and help build a high-performing team culture with opportunities to progress into restaurant leadership.