Shift Leader — Fast-Paced Food Service, Flexible Rosters

GYG; Sydney; Remote; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Fair pay

Flexible rosters

Uniforms & merch

Meal discounts

Training & support

Leadership pathways

Job summary

GYG Westfield Parramatta is seeking a Shift Leader to lead, coach and motivate the team, ensuring fast service, guest satisfaction and adherence to food safety and quality standards. This full-time role places you at the heart of daily operations.

You’ll build a positive work environment, manage opening and closing tasks, train team members, and uphold brand standards while delivering memorable dining experiences.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Proven track record of outstanding customer service.
• Food Safety Supervisor certificate (completed or willingness to complete).
• RSA course completed or willingness to undertake.

Responsibilities

• Lead, coach and motivate the team to enhance guest experience.
• Uphold highest food safety and quality standards at all times.
• Set the tone for operational excellence and a positive work environment.

Skills

Leadership experience

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol course

Job description

GYG Westfield Parramatta is seeking a Shift Leader to lead, coach and motivate the team, ensuring fast service, guest satisfaction and adherence to food safety and quality standards. This full-time role places you at the heart of daily operations.

You’ll build a positive work environment, manage opening and closing tasks, train team members, and uphold brand standards while delivering memorable dining experiences.