Shift Leader Casual - GYG Westfield Belconnen

Guzman y Gomez; Canberra; Sur place; AUD 52 000 - 66 000; Plein temps

Avantages offerts par ce poste

Free uniform

Flexible work hours

Crew team building activities and/or竞

Discounted meals

Cultural celebrations

Résumé du poste

Guzman y Gomez Mexican Kitchen is seeking a Shift Leader to guide the team through busy service, champion food safety and quality standards, and drive guest experience.

You will lead crew training, support production activities, and promote a culture of safety, teamwork, and outstanding service during shifts. This role emphasizes hands-on leadership and strong communication on the floor.

Qualifications

• High School Diploma or equivalent.
• Strong written and verbal communication skills.
• Have general knowledge and able to work with computers and programs (Google, email, documents, Microsoft Excel, Microsoft Word).
• Willingness to act as an additional manufacturing resource by taking a hands-on approach to day-to-day production activities.
• Must regard safety as a core value and serve as a role model for others in enforcing safety practices.
• Must be able to actively contribute in a team-based environment and communicate effectively.
• Must have a strong service and quality focus and address issues with root cause analysis.
• Must have flexibility and dependability to support production and customer focus.
• Must have strong attention to detail and follow written and oral instructions.
• Must be able to lift/push/pull up to 50lbs.
• Willingness to participate in additional training (On/off Site) as needed.

Responsabilités

• Lead the team during busy service periods and motivate crew on shift.
• Champion food safety and food quality standards on shift.
• Train crew and support day-to-day production activities.
• Drive guest experience and service improvements during service.
• Foster teamwork and effective communication on the floor.

Description du poste

Job Description

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

Benefits

These are just some of the benefits that come with working at GYG:

• Free uniform
• Flexible work hours
• Crew team building activities and competitions
• Discounted meals
• Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Qualifications

• High School Diploma or equivalent required.
• Strong written and verbal communication skills.
• Have general knowledge and able to work with computers and programs (Google, email, documents, Microsoft Excel, Microsoft Word, manufacturing systems).
• Willingness to act as an additional manufacturing resource by taking a hands‑on approach to day‑to‑day production activities.
• Must regard safety as a core value’ must serve as a role model for other employees and encourage and adherence to safety practices, policies and procedures.
• Must be able to actively contribute in a team‑based environment, encourage open communication and positive interaction with peers and management to effectively reach a common goal.
• Must have a strong service and quality focus, be able to address issues effectively when problems arise, and take initiative to understand root cause then communicate/educate team in a timely manner.
• Must have demonstrated record of flexibility and dependability in order to support production and customer focus.
• Must have a strong detail orientation and be able to follow written and oral instructions.
• Must be able to lift/push/pull up to 50lbs.
• Willingness to participate in additional training (On/off Site) as needed.