Shift Leader

Guzman Y Gomez; Melbourne; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Fair pay in line with the Fast-Food I

Flexible rosters and employment

Uniforms and exclusive merch

Discounted meals

Comprehensive training and support

Career pathways to leadership

Referral program: $200 per successful

Team building activities

Cultural celebrations

Employee assistance program

Opportunity to join Hola Central or Fr

Job summary

Guzman y Gomez (GYG) in Melbourne is seeking a Shift Leader to guide the team, drive guest satisfaction, and uphold strict food safety and quality standards. You will lead, coach and motivate teammates to deliver fast, friendly service in a bustling environment.

The role offers opportunities for career progression into roles like Assistant Restaurant Manager, with comprehensive training and a supportive team culture. Competitive rosters and benefits accompany the position.

Qualifications

• Leadership or supervisory experience in a fast-paced environment.
• Track record of providing outstanding customer service.
• Completed or willing to complete Food Safety Supervisor certificate.
• Completed or willing to undertake RSA course.

Responsibilities

• Lead, coach and motivate the team to enhance the guest experience.
• Uphold food safety and quality standards to ensure the best guest experience.
• Set a positive tone for operational excellence and a supportive work environment.

Skills

Leadership

Customer service

Education

Food Safety Supervisor certificate

Responsible Service of Alcohol certificate

Job description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

What's in it for me?

So much! Check out some of the benefits below:

• Fair pay in line with the Fast-Food Industry Award
• Flexible rosters and employment stability
• Free and comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals
• Comprehensive training and support to set you up for success
• Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
• An uncapped referral program! Bring your mates and earn $200 per successful referral
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family
• The chance to join our Hola Central team or become a Franchisee!

We appreciate diverse experience, but specifically, we are looking for candidates who have:

• Leadership or supervisory experience in a fast-paced environment
• A track record of providing outstanding customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.