SG Fleet 2027 Internship Program - Voice of Customer

CaseCrest; Sydney; On-site; AUD 31,000 - 40,000; Full time

Benefits offered by this job

Industry mentoring

Live projects

Paid internship

Job summary

SG Fleet is offering a paid six-month internship in Sydney starting February 2027. The role focuses on analysing survey responses, complaints and online reviews to identify customer-experience themes, with AI-assisted feedback analysis and dashboards.

Mentoring and live project work are included, with placement initially at Pymble and a planned office move to North Sydney in April 2027. Candidates must be final-year undergraduates in 2027 and hold Australian citizenship or permanent residency,

Qualifications

• Final-year undergrad in 2027
• Strong Excel, analytical and critical-thinking skills
• Ability to interpret qualitative and quantitative information

Responsibilities

• Analyse survey responses, complaints and online reviews to identify customer-experience themes.
• Produce customer-insight reports and dashboards.
• Monitor experience metrics using AI-assisted feedback analysis.

Skills

Excel

Analytical thinking

Critical thinking

Data interpretation

Education

Undergraduate degree

Job description

SG Fleet provides fleet management, vehicle leasing and salary-packaging services. The intern analyses survey responses, complaints and online reviews to identify customer-experience themes. Responsibilities include AI-assisted feedback analysis, customer-insight reports, dashboards and monitoring experience metrics. Applicants need strong Excel, analytical and critical-thinking skills and the ability to interpret qualitative and quantitative information. This paid, six-month internship begins in February 2027 and includes industry mentoring and work on live projects. Candidates must be final-year undergraduates in 2027 and hold Australian citizenship or permanent residency, or New Zealand citizenship with full working rights. The placement starts at Pymble in Sydney, with the employers' advert stating an office move to North Sydney in April 2027.

Eligibility: Student / early career; final-year undergraduate in 2027; role-specific analytical skills where stated

Graduation years: 2027

Degree requirements: Undergraduate degree; final year in 2027

International students: no