ServiceNow SAM Specialist: Licence Optimisation

Talent; Sydney; Hybrid; AUD 134,000 - 166,000; Full time

Job summary

Talent is seeking a ServiceNow ITAM Specialist for a 12-month contract in Sydney, hybrid work arrangement. This hands-on role covers software licensing, entitlements, reconciliation and ELPs, with exposure to major software vendors and an established ServiceNow environment.

You will manage licensing, support audits and renewals, identify cost-optimisation opportunities, maintain ServiceNow SAM data, and deliver lifecycle reporting, contributing to governance and technology risk reductions.

Qualifications

• 5+ years in IT Asset Management or Software Asset Management
• 3+ years hands-on ServiceNow ITAM/SAM
• Experience with entitlements, licence reconciliation and compliance
• Experience with licence optimisation, reclamation and renewals
• Exposure to major software publishers and licensing models
• Strong reporting and stakeholder management

Responsibilities

• Manage software licensing, entitlements, reconciliation and ELPs
• Support vendor audits, compliance reviews and software renewals
• Identify licence reclamation and cost optimisation opportunities
• Maintain ServiceNow SAM data, content and normalisation
• Monitor platform health, data quality and integrations
• Deliver EOL/EOS and software lifecycle reporting
• Improve SAM processes, reporting and automation

Skills

Software licensing

Entitlements management

Reconciliation

Cost optimisation

ServiceNow ITAM

Tools

ServiceNow

Job description

Talent is seeking a ServiceNow ITAM Specialist for a 12-month contract in Sydney, hybrid work arrangement. This hands-on role covers software licensing, entitlements, reconciliation and ELPs, with exposure to major software vendors and an established ServiceNow environment.

You will manage licensing, support audits and renewals, identify cost-optimisation opportunities, maintain ServiceNow SAM data, and deliver lifecycle reporting, contributing to governance and technology risk reductions.