Service Technician | Sydney City

Woolworths Group; Sydney; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Tool of Trade vehicle

Laptop and phone

Team discounts

Job summary

Woolworths Group is seeking a Service Technician to support stores across NSW, including Sydney city and Inner South. You will service refrigeration equipment, perform preventative and corrective maintenance, and support capital works planning.

The role requires a Refrigeration trade qualification, current Arctick licence or equivalent, and willingness to travel and be on-call. Hybrid working options are available, with a base in a national retail network supporting multiple sites.

Qualifications

• Trade qualification in Refrigeration and relevant mechanical skills.
• Current Arctick licence, Driver's Licence and Supervisory/Endorsed Contractor licence as applicable.
• Experience in commercial refrigeration service/installation, supermarket experience a plus.
• Flexibility for overtime, site travel and on-call duties.

Responsibilities

• Visit stores to troubleshoot, identify issues and service equipment.
• Deliver preventative and corrective maintenance per schedules.
• Complete paperwork and reporting associated with work orders.
• Monitor spare parts inventory and advise on capital replacements.
• Collaborate with facilities, support, and store teams, including call centre.
• Coordinate with construction teams for replacements and capital works prioritisation.

Skills

Refrigeration trade

Arctick licence

Driver's licence

On-call availability

Computer literacy

CO2 systems knowledge

Tools

Emerson & RDM controls

Job description

• Service Technician - NSW (Supporting stores in the Sydney city and Inner South region)
• Be exposed to the latest refrigeration technologies and training
• Permanent full-time role

Welcome to Woolworths 360

We're the national team of 5,000 bright minds designing, developing and innovating the retail stores of the future across construction, operations, sustainability, data, refrigeration, and everything in between. United by a passion for bringing fresh food and great experiences to our customers every day, our 'Best in, Better out' mentality guides our decisions and puts customers at the heart of all we do. Every day we're reimagining and reinventing our stores, innovating new fulfillment processes, and developing simpler, smarter and more sustainable solutions to future proof our network and fight for a healthier planet.

What You'll Do

As a Service Technician, you will ensure facilities management services to our customers are at the highest levels and ensure we operate as a Proactive, Responsive and Efficient service model.

• Visit various stores to perform troubleshooting, identifying issues and servicing equipment.
• Deliver preventative and corrective maintenance works in accordance with planned schedules
• Complete associated paperwork and reporting
• Monitor replacement spare part inventory and recommend capital works to help reduce operational costs
• Work closely with our facilities management, support and technical teams, store teams and our call support centre team
• Work closely with construction teams including informing engineers, planning for replacements and assisting in prioritising capital works

What You'll Bring

• Trade qualifications in Refrigeration
• Current Arctick licence, current drivers licence and Qualified Supervisor Certificate (Refrigeration, Air Conditioning); OR Endorsed Contractor Licence (Refrigeration, Air Conditioning
• Experience within the commercial refrigeration and air conditioning service and installation industry, with commercial supermarket experience a plus
• Flexibility to work overtime, travel to various sites and to be on call as required (a shared roster system)
• A good level of computer literacy
• An understanding of C02 systems, Emerson & RDM controls advantageous

What You'll Experience

Our Team Members are at the heart of everything we do and we're always looking for ways to support your career journey and reward great work:

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
• An attractive remuneration package including base + super + Tool of Trade (vehicle, laptop, phone).
• A range of programs to help you prioritise and manage your well-being, including a competitive leave policy and 24/7 access to the Sonder app.

We are Woolworths Group

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.