Service Technician - Electrician

Safetech Pty Ltd; Sydney; On-site; AUD 70,000 - 95,000; Full time

Job summary

Safetech Pty Ltd is seeking an experienced Electrician (Service Technician) to join our Sydney field service team. You will lead field installations, perform preventative maintenance, and troubleshoot complex systems across our lifting and automation portfolio.

You will work autonomously in the field but be supported by our engineering and service network, ensuring customers receive top-tier service and reliable system upgrades.

Qualifications

• Demonstrated experience with overhead crane systems and service activities.
• Ability to read and interpret electrical schematics and diagrams.
• Strong commitment to safety, quality, and compliant field work.

Responsibilities

• Install, service, repair and upgrade equipment in customer sites across field assignments.
• Lead and supervise apprentices where applicable.
• Read and interpret electrical schematics to troubleshoot systems.
• Maintain onsite quality control and accurate service records.
• Ensure compliance with Australian electrical codes and safety guidelines.
• Manage service vehicle inventory and tool maintenance per policy.

Skills

Overhead crane servicing

Apprentice supervision

Electrical schematics

Quality control

Electrical safety compliance

Field service installation

Inventory management

Job description

Elevate Your Career with Australia’s Materials Handling Pioneers

At Safetech, we don’t just move materials, we engineer the future of lifting and automation. As an award-winning Australian manufacturer and a recognized employer of choice, we design and build bespoke dock equipment, scissor lifts, vehicle lifts, hoists, and overhead cranes.

We are seeking an accomplished, safety-focused Electrician (Service Technician) to join our Sydney field service division. If you are looking to combine technical autonomy with a supportive, inclusive team culture and a genuine commitment to work-life balance, this is an opportunity to build a long-term career with the industry’s best.

About the Role

As a front-line representative of Safetech, you will take ownership of field installations, preventative maintenance, complex troubleshooting, and system upgrades across our diverse product portfolio. You will work independently in the field while backed by a collaborative engineering and support network, ensuring our clients receive the gold standard of technical service.

To be successful in this role, you will need to possess demonstrated experience and knowledge in the key areas defined below:

• Overhead crane servicing, repairs, upgrades and installations.
• Lead and supervise apprentices if applicable.
• Ability to read and interpret electrical schematics.
• Responsible for onsite quality control.
• Report all unsafe practices, hazards, injuries and incidents immediately to our Group Building Manager.
• Ensure compliance to all relevant Australian power rules, regulations, and standards.
• Perform independent installation, inspection, service and repair of electrical equipment in the field in an expeditious manner whilst assuring the customer's needs are met and exceeded.
• Maintain complete and accurate service vehicle inventory according to the company guidelines and timely compliance with service vehicle, warehouse, tool and equipment maintenance requirements.

Service and Compliance

• Timely and proper inspection, repair, maintenance and installation of customer equipment in a manner that exceeds customer expectations and that is consistent with Safetech image as the industry leader in customer service.
• Develop and maintain good customer relations in a manner that exemplifies Safetech image and commitment to customer service.
• Maintain logs, and record labour, materials, and equipment used.
• Awareness of national, state, and local electrical codes and regulations.
• Compliance with all company policies and safety guidelines.

General

• Must demonstrate the ability to work as part of a team and show an aptitude for team leadership exhibited by a strong work ethic and commitment to providing unsurpassed customer service while ensuring teamwork is expressed in all training activities.
• Must possess sound knowledge of hydraulic systems and have a good understanding of electrical and mechanical theory and the ability to adapt this knowledge to troubleshooting and repairing equipment in the field.
• Must demonstrate thorough knowledge of the customer service department policies and procedures.
• Experience in using electrical and manual tools with mechanical aptitude (e.g.) mechanical assembly with spanners, sockets and general hand tools.