Service Technician

Carrier; City of Monash; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Vehicle allowance

Mobile phone

Laptop

Training & development

Career progression

Job summary

Carrier Global Corporation, a global OEM, seeks a Service Technician to join our team in Victoria. You will troubleshoot, test, repair and maintain air conditioning systems, chillers and commercial equipment while gaining in-house product training with Chillers and Building Management Systems.

The role focuses on quality, delivery excellence and customer service, with opportunities to contribute to sales growth and profitability.

Qualifications

• High level of communication skills (oral and written).
• Knowledge of quality assurance procedures.
• Experience with HVAC systems and knowledge of components.
• Cert 3 in Air Conditioning and Refrigeration.
• Air-conditioning and refrigeration Supervisors licence.
• Current and valid Australian driver’s licence.

Responsibilities

• Routine troubleshooting of HVAC systems, chillers and commercial equipment.
• Testing, repairs and maintenance with focus on quality and delivery.Taking ownership of problems and resolving them.
• Exceeding customer service expectations and contributing to growth of sales and profitability.
• Exposure to in-house product training with Chillers and Building Management Systems (BMS).

Skills

Communication skills

HVAC systems knowledge

Quality assurance procedures

Education

Cert 3 in Air Conditioning and Refrigeration

Air-conditioning and refrigeration Supervisors licence

Current Australian driver’s licence

Job description

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

Working for a global Original Equipment Manufacturer (OEM) you will be provided with a range of exciting opportunities, including exposure to our in-house product training with Chillers and Building Management Systems (BMS).

Day to day this role will involve routine troubleshooting, testing, repairs, and maintenance on air conditioning systems, chillers and other commercial equipment.

Key responsibilities:

As a Service Technician, you’ll be responsible for:

• Routine troubleshooting
• Testing repairs and maintenance on air conditioning systems, chillers and other commercial equipment
• Taking ownership of problems and following through to resolution
• Focusing on high standards of quality, delivery excellence whilst
  exceeding customer service expectations
• Involvement in growing our sales, increasing our market share and growing the net profitability of our company

Requirements:

We are looking for self-motivated individuals who are, proactive, professional, punctual, well presented and possess a can-do attitude.

As a minimum you must have:

• A high level of communication skills (oral and written)
• Knowledge of quality assurance procedures
• Experience with HVAC systems and comprehensive knowledge of HVAC systems and components
• Cert 3 in Air Conditioning and Refrigeration
• Air-conditioning and refrigeration Supervisors licence
• Current and valid Australian driver's licence

Although not necessary, it would be nice if you have:

• Training/experience from OEM highly regarded

• We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.
• Attractive salary package + incentives + vehicle allowance
• Being a member of a small but dynamic local team that is focused on growth, along with the benefits of working for a global market leader
• Mobile phone and laptop
• Employment stability and progression opportunities
• Training and development opportunities including access to Carriers’ Online Learning Platform

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.