Service Manager (Tractor Dealership)

Teamrecruit; Goondiwindi Regional; On-site; AUD 125,000 - 130,000; Full time

Benefits offered by this job

Bonuses

Company vehicle

House below market rent

Job summary

Teamrecruit is assisting a long-established tractor dealership in Goondiwindi, QLD, to recruit a Service/Workshop Manager. The role leads a high performing workshop, mentoring a small team and driving KPI results while delivering top-quality service to valued clients.

The ideal candidate will combine strong leadership with superior communication and a customer-focused mindset, steering the department toward growth and stability in a rural setting.

Qualifications

• Proven experience supervising a team.
• Experience mentoring and helping teams to meet KPIs.
• Excellent communication and interpersonal skills.
• Devotion to customer satisfaction and service requirements.
• Strong computer literacy.

Responsibilities

• Oversee a high performing workshop and drive continuous improvements.
• Lead and develop a small workshop team to achieve targets.
• Maintain strong customer service standards and timely issue resolution.
• Collaborate with senior management to grow the workshop and department.

Skills

Team leadership

KPI management

Customer service

Communication

Mentoring

Job description

• Friendly, supportive family-feel culture and long-term stability
• c. $125k - $130k base + bonuses + company vehicle + house (below market rent)
• Step up into management & grow a high-performing workshop

• Friendly, supportive family-feel culture and long-term stability
• c. $125k - $130k base + bonuses + company vehicle + house (below market rent)
• Step up into management & grow a high-performing workshop

About the company

Our client is a long-established privately owned tractor dealership, built on a reputation for quality support and service. They foster a friendly, family atmosphere and are dedicated to their team's professional development. If you are seeking a stable career servicing major brands and value a positive workplace culture, this is the employer for you.

About the role

We are currently looking to speak with Service Managers or Workshop Managers, or technicians looking to take a step up who are keen to oversee a high performing workshop located in Goondiwindi, QLD.

You may come from an Ag dealership or from within the Truck, Earthmoving, Automotive dealership or aftermarket service industry, it doesn't matter - as long as you have existing Workshop Management experience.

The ideal candidate will be a people person who is excited by the challenge of leading an established team within the service department. Strong leadership and customer service is paramount, and you will ensure that your team delivers top quality service to their valued clients.

This role is juicy and has plenty to sink your teeth into. You will be managing a small team, with a focus of growing the department.

Ideally you will have:

• Proven experience in a similar role, supervising a team
• Experience mentoring, leading and helping teams to meet KPIs
• Excellent communication and interpersonal skills
• Devotion to customer satisfaction and service requirements
• Strong computer literacy skills

You will receive a healthy base salary (c. $125k - $130k+), a vehicle & bonuses. The salary is negotiable based on your experience, so we want to hear from you! Our client also has a house available for rent below market value.

Whilst not essential, previous exposure to Agricultural and Farming Machinery in a retail or wholesale environment would be advantageous (but not essential) for this position. Candidates who have experience with brands such as John Deere, Case IH, New Holland, Massey Ferguson, Fendt, Claas, Kubota, Deutz or similar are strongly encouraged to apply.

About the location

Escape the hustle and bustle for a fulfilling career in Goondiwindi, a thriving Queensland country town on the Macintyre River. Known for its strong agricultural economy, friendly community spirit, and excellent amenities, 'Gundy' offers a fantastic work-life balance.

Enjoy the laid-back pace, short commutes, boutique shopping, and diverse recreational activities, from watersports on the Natural Heritage Water Park to fishing and exploring the local art trails. With great local schools and a vibrant events calendar, Goondiwindi provides a welcoming environment for professionals and families seeking a genuine country lifestyle.