Service Manager - Retail Leader (Part-Time)

Baby Bunting Pty; Perth; On-site; AUD 38,000 - 52,000; Part time

Benefits offered by this job

Training paths

Team discounts

Paid parental leave

Employee assistance program

Competitive salary

Supportive team culture

Job summary

Baby Bunting Midland in Perth’s eastern suburbs is seeking a Service Manager to lead a busy team and manage day-to-day store operations. You will drive exceptional customer service, coach staff, and ensure the store delivers a personalised experience while maintaining safety and visual standards.

This part-time role offers growth opportunities, training pathways, team discounts, parental leave, and a collaborative culture as you help drive sales and loyalty in a fast-paced retail environment.

Qualifications

• Strong background in customer service, ideally in retail or hospitality.
• Proven track record of meeting and exceeding sales targets and KPIs.
• Natural leadership qualities that motivate and inspire others.
• Confident in fast-paced environments and able to juggle priorities.
• Clear, effective communication with customers and team members.

Responsibilities

• Guide and support the team to connect with customers and build lasting relationships.
• Maintain store visual merchandising and promotional displays.
• Uphold OH&S standards to promote a culture of safety.
• Monitor KPIs including Safety, Sales, Loyalty, and NPS.

Skills

Customer service

Retail leadership

Team coaching

Communication

Sales targets

Job description

Baby Bunting Midland in Perth’s eastern suburbs is seeking a Service Manager to lead a busy team and manage day-to-day store operations. You will drive exceptional customer service, coach staff, and ensure the store delivers a personalised experience while maintaining safety and visual standards.

This part-time role offers growth opportunities, training pathways, team discounts, parental leave, and a collaborative culture as you help drive sales and loyalty in a fast-paced retail environment.