Service Manager

MCG (Aust) Pty Ltd; Melbourne; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Car allowance

Job summary

MCG (Aust) Pty Ltd in Melbourne seeks a hands-on Service Division Manager to develop, staff and manage the Service Division, ensuring delivery of service excellence across industrial compressors. You will build the division as the business grows and lead a team of service technicians, coordinators and warehouse staff.

The role requires strong leadership, coaching, and technical interpretation skills, excellent communication, and a proactive approach to learning and process improvement.

Qualifications

• Previous Service Management experience (ideally within the Compressor industry).
• Ability to coach, mentor and develop a service team and service coordinators.
• Ability to interpret technical drawings and calculations.
• Excellent communication, presentation and time management skills.
• Be a team player who is willing to go the extra mile.
• Awillingness and desire to continue learning.

Responsibilities

• Develop and staff the Service Division.
• Manage and grow the Service Division as the business expands.
• Oversee a team including service technicians, service coordinators and warehouse staff.

Skills

Service management

Coaching & mentoring

Interpreting drawings & calculations

Communication & presentation

Team player

Willingness to learn

Job description

About the company

Our client is an international company recognised as a specialist supplier of quality air compressors for industrial requirements or custom engineered solutions. With branches across Australia, it has built an industrial sales/distribution aftermarket business and supplies the OEM and mining sectors.

About the role

In this “hands on” dynamic, fast paced and challenging role, you will be responsible for developing, staffing and managing the Service Division making sure that all facets of managing a Service Division are adhered to completely and successfully. You will also be charged with building the service division as the business grows. The team currently consists of service technicians, service coordinators and warehouse staff.

Skills & experience

• Previous Service Management experience (ideally within the Compressor industry)
• The ability to coach, mentor and develop a service team and service coordinators
• The ability to interpret technical drawings and calculations
• Excellent communication, presentation and time management skills
• Be a team player who is willing to go the extra mile
• Awillingness and desire to continue learning.

Benefits

• Aside from a realistic base salary plus car allowance, benefits include the opportunity to grow and develop a team.